Job responsibilities
1. Carry out annual inventory of Hardware equipment  Inventory of Hardware equipment;  Check quality of materials in stock compared to purchasing orders;  Take part in monitoring subcontracting technicians contract;  Check the service provided quality. 2. Acquire Hardware equipment  Prepare Technical Specification for computer hardware equipment renewal;  Indicate technical specifications to be used during Hardware acquisition. 3. Ensure NIDA’s Hardware Maintenance  Test, and update computer hardware;  Hardware configuration;  To participle actively with other technical staff on the preventive maintenance of cards production and Administration equipment;  Approve and control maintenance service activities performed by subcontractors who have been contracted for regular technical assistance on annual basis by the institution. 4. Provide users Support  Provide support to the IT hardware users;  To troubleshoot eventual problems due to hardware equipment;  Provide Help desk support. 5. Approve and control maintenance service activities performed by subcontractors  Take part in monitoring subcontracting technicians/Company contract;  Check the service provided quality.
6. Management and Maintenance of Access Door, CCTV of NIDA:  Door Access system administration;  CCTV system administration;  Collect and review Door Access and CCTV utilization data for capacity and planning purposes. 7. Electrical Network Management  Supervise Electrical Network of Production and Administration Building;  Take part in monitoring subcontracting technicians/Company for Electrical Network;  Maintain NIDA’s UPS;  Collect and review NIDA’s UPS utilization for capacity and Planning purposes;  Perform annual Inventory of Electrical equipment and (indicating equipment for refurbishment or disposal). 8. Manage Air-conditioners  Supervise the performance of Air-Conditioners in Production and Administration building;  Prepare Technical Specification of Air-Conditioner to be procured;  Supervise work done by Air-Conditioner Support and maintenance contracted Companies;  Perform annual Inventory of Air-Conditioner and (indicating equipment for refurbishment or disposal). 9. Produce reports on Hardware equipment in NIDA  Produce monthly, quarterly and annual reports on Hardware equipment;  Advise supervisor accordingly.
Qualifications
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1Advanced diploma in Computer Science
0 Year of relevant experience
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2Advanced diploma in Computer Engineering
0 Year of relevant experience
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3Advanced diploma in Information and Communication Technology
0 Year of relevant experience
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4Bachelor’s Degree in Computer Science
0 Year of relevant experience
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5Bachelor’s Degree in Computer Engineering
0 Year of relevant experience
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6Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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7Bachelor’s Degree in Information Management Systems,
0 Year of relevant experience
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8Advanced Diploma in Mechanical Engineering
0 Year of relevant experience
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9Bachelor’s Degree in Telecommunication Engineering
0 Year of relevant experience
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10Advanced Diploma in Information Management Systems
0 Year of relevant experience
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11Advanced Diploma in Telecommunication Engineering
0 Year of relevant experience
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12Advanced Diploma in Electromechanical Engineering
0 Year of relevant experience
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13Bachelor’s Degree in Electromechanical Engineering
0 Year of relevant experience
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14Bachelor’s Degree in Mechanical Engineering
0 Year of relevant experience
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15Bachelor’s Degree in Electrical and Electronics Engineering
0 Year of relevant experience
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16Advanced Diploma (A1) in Electrical and Electronics engineering
0 Year of relevant experience
Required competencies and key technical skills
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1Resource management skills
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2Analytical skills
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3Problem solving skills
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4Decision making skills
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5Time management skills
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6Risk management skills
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7Results oriented
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8Digital literacy skills
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9Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
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10Knowledge in hardware maintenance and support
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11Certifications in A++, N++, MCIP, MCSA, CCNA are an added advantage
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