Job Description
1. Welcome customers and directing them appropriately
2.Receive incoming mails
3.Notifies concerned personnel of visitor arrival.
4.Maintains security by following procedures, monitoring logbook, and issuing visitor badges
5.Informs visitors by answering or referring inquiries.
6.Respond to external and internal phone calls
7. Maintains schedules customers
8.Notify Security Officer about emergency situations
9.Keeps a safe, clean and organized reception area by complying with procedures, rules, and regulations
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Job Profile
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Bachelor’s Degree in Communication
Experience: 0
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Bachelor’s Degree in Public Relations
Experience: 0
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Advance Diploma in Office Management
Experience: 0
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Bachelor’s Degree in Office Management
Experience: 0
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Advanced Diploma in Communication
Experience: 0
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Advanced Diploma in Public Relations
Experience: 0
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Advanced Diploma in Marketing
Experience: 0
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Advanced Diploma in Customer Relations
Experience: 0
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Bachelor’s Degree in Marketing
Experience: 0
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Bachelor’s Degree in Customer Relations
Experience: 0
Skills
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Integrity
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Creativity/innovation
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Resource management skills
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Analytical skills
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Results oriented
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Digital literacy skills
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Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage
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Knowledge of customer service practices
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