Front Desk operation officer at RAB:Deadline: Jan 22, 2025

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Job responsibilities

– Report to the Finance and Administration Division Manager – Directing customers and clients to their destination. – Communicate clearly and effectively with clients. – Answer visitors’/customers’ enquiries about RAB and its products or services – Provide quality customer service on every call. – Greeting clients with a smile whether in person or on the phone. – Issue visitor passes, observing and reporting any unusual or suspicious persons or activities




Qualifications

    • 1

      Advanced Diploma in Office Management

      0 Year of relevant experience


    • 2

      Bachelor’s Degree in Communication

      0 Year of relevant experience


    • 3

      Bachelor’s Degree in Public Relations

      0 Year of relevant experience


    • 4

      Bachelor’s Degree in Office Management

      0 Year of relevant experience


    • 5

      Advanced Diploma in Communication

      0 Year of relevant experience


    • 6

      Advanced Diploma in Public Relations

      0 Year of relevant experience


    • 7

      Advanced Diploma in Marketing

      0 Year of relevant experience


    • 8

      Advanced Diploma in Customer Relations

      0 Year of relevant experience


    • 9

      Bachelor’s Degree in Marketing

      0 Year of relevant experience


    • 10

      Bachelor’s Degree in Customer Relations

      0 Year of relevant experience


    • 11

      Advanced Diploma in Hospitality management

      0 Year of relevant experience


  • 12

    Bachelor’s Degree in Hospitality Management

    0 Year of relevant experience


Required competencies and key technical skills

    • 1
      Resource management skills

    • 2
      Analytical skills

    • 3
      Problem solving skills

    • 4
      Decision making skills

    • 5
      Time management skills

    • 6
      Risk management skills

    • 7
      Results oriented

    • 8
      Digital literacy skills

  • 9
    Fluency in English, Kinyarwanda or French; knowledge of all languages is an added advantage

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