Front Desk Officer in National Reference Lab at RWANDA BIO MEDICAL CENTER(RBC):Deadline: Aug 23, 2022

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Job Description

– Back-up archive test results and diagnostic reports
– Perform tasks as required by the lab supervisors (i.e. supervision, training, temperature monitoring of cold chain, equipment preventive maintenance, lab hygiene and safety, etc.)
– Greet and welcome guests as soon as they arrive at NRL
– Direct visitors to the appropriate person and office
– Answer, screen and forward incoming phone calls
– Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
– Provide basic and accurate information in-person and via phone/email
– Receive, sort and distribute daily mail/deliveries
– Maintain Front office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
– Order front office supplies and keep inventory of stock
– Perform other clerical receptionist duties such as filing, photocopying etc…




Minimum Qualifications

  • Advanced Diploma in Office Management

    0 Year of relevant experience

  • Bachelor’s Degree in Communication

    0 Year of relevant experience

  • Bachelor’s Degree in Public Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Office Management

    0 Year of relevant experience

  • Advanced Diploma in Communication

    0 Year of relevant experience

  • Advanced Diploma in Public Relations

    0 Year of relevant experience

  • Advanced Diploma in Marketing

    0 Year of relevant experience

  • Advanced Diploma in Customer Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Marketing

    0 Year of relevant experience

  • Bachelor’s Degree in Customer Relations

    0 Year of relevant experience

  • Bachelor’s Degree in Hospitality Management

    0 Year of relevant experience

  • Advanced Diploma in hospitality institutional management

    0 Year of relevant experience

Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Analytical skills

  • Knowledge of customer service practices

  • Resource management skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

Click here to apply







 

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