Job responsibilities
• Receive, check, record, and dispatch institutional incoming and outgoing mails. • Ensure the security and safety of institution documents and stamp. • Develop and maintain an adequate and accurate filing system for incoming and outgoing mails. • Receive and answer telephone calls and orient them accordingly. • Receive institution visitors with friendly and professional demeanor and provide orientation. • Provide information and support to clients regarding services and policies • Collaborate with other staff to ensure smooth office operations and customer satisfaction • Maintain a clean and organized reception area. • Manage the booking and scheduling of appointments and meetings. • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.
Qualifications
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Bachelor’s Degree in Public Administration
0 Year of relevant experience
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2
Bachelor’s Degree in Administrative Sciences
0 Year of relevant experience
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3
Secretariat Studies
0 Year of relevant experience
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4
Office Management
0 Year of relevant experience
Required competencies and key technical skills
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1Strong critical thinking skills and excellent problem solving skills
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2Time management skills
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3Knowledge of office administration
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4Highly organized with ability to multitask and work well in a fast-paced environment
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5Strong interpersonal and communication skills;
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6Ability to work independently as well as collaboratively with cross-functional teams;
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7Ability to work in a fast-paced work environment;
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8• Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage
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9Book Keeping Skills
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10High standards of professional ethics and Secrecy
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11Excellent organizational skills and attention to detail
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12Proficiency in office software and basic administrative tasks
Psychometric Languages
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1English
Psychometric Domains
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1
Problem solving
Competence / Skills
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2
Time management
Competence / Skills
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3
Attention and concentration
Behavior and attitude
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4
Self-report measures
Behavior and attitude
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5
Assertiveness
Communication skills
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6
Clear and Effective Communication
Communication skills
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7
