Position: Front Desk Officer
Number of needed staffs: One (1)gn
Working hours: Full-time
Work place: ABC Head Office, Kigali
Reporting to: Director of Finance & Administration
JOB PURPOSE STATEMENT
Reporting to the DFA, the Front Desk Officer is responsible of performing a variety of administrative tasks including, but not limited to, greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities, assisting in daily office needs and assisting in the ABC’s general administrative activities. The ideal candidate should have excellent oral and written communication skills in Kinyarwanda and English.
KEY RESPONSIBILITIES
- Perform office administration and clerical duties.
- Take messages and communicate to appropriate employees.
- Greet visitors and escort them to appropriate office or person.
- Respond to visitor’s questions professionally and courteously.
- Sort and distribute incoming mails and handle outgoing mails.
- Place outgoing calls and conference calls as needed.
- Draft, review and proofread office documents.
- Perform basic data entry when needed.
- Order and stock office supplies.
- Operate and maintain office machines including printers and copiers.
- A fuller set of duties, responsibilities and tasks will be agreed upon in the contract of employment.
SKILLS & COMPETENCIES
- Excellent time management skills and ability to prioritize work;
- Excellent communication, written and people skills;
- High proficiency in Kinyarwanda and English languages;
- Attention to detail and problem-solving skills;
- Strong organizational skills with the ability to multi-task;
- Working knowledge of office equipment;
- Demonstrated proficiency in computer applications, such as Microsoft Office software products.
- Task and People oriented and professional attitude.
MINIMUM REQUIREMENTS
- Bachelors’ degree in Administration or Management in any specialization
- Prior experience in customer service as a receptionist, front desk representative, or relevant position is an added advantage.
- Good computer knowledge (MS Office)
JOB APPLICATION PROCEDURES
Qualified and interested candidates will submit soft copies of (1) a signed motivation letter, (2) a detailed CV with three (3) references one of whom is the candidate’s Senior Pastor and none of whom is a family member, (3) a recommendation letter from the Senior Pastor of the church where the candidate serves, (4) a scanned certified copy of Bachelor’s degree and transcript, (5) a copy of National ID—all sent in one document by clicking to the “Apply” button below latest 17th June 2022 at 05:00pm.
Only candidates who fulfill the requirements shall be shortlisted and contacted for the exam and interview one week after the deadline.
Done at Kigali, on 06 June 2022
ABC Management
