VACANCY ANNOUNCEMENT
Who We Are
Ignite Power is the fastest-growing Pan-African developer of vital infrastructure projects, leasing Africa into a more sustainable and inclusive future
Headquartered in Kigali, with branch in all Districts of Rwanda Ignite Power currently has over 72 permanent employees and over 100 sales agents plans to rapidly expand its team as it scales the business model across Rwanda.
About the role:
Ignite Power is looking for a competent Field Distribution Officer (FDO), he/she will be the focal person and responsible to ensure customers’ technical issues are solved and ensure customers pay after replacement or repair of their defective systems. In addition he/she will send, receive, and install customers systems after replacement or repair.
The Jobholder will have a 3 months contract renewable subject to successful achievement of set targets and KPIs. He/she will be based in Kirehe District.
The way we work
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
Key Responsibilities
- Level 1 trouble shooting/remote
- Recovery of defective parts/units
- Delivery of replacement parts/units
- Installation of replacement parts/units
- Customer payment after replacement or repair
Required Skills
- Technical skills in solar home systems
- Communication skills
- Smartphone and ability to use other mobile applications
- Category A driving license for Moto
- University level, preferred
Interested candidates should send an application letter plus updated Curriculum Vitae in English or Kinyarwanda, including 2 names of professional referees at bebey.ugirase@ignite.solar
Specifying the position title heading in the subject line. “Field Distribution Officer”
The deadline for receiving applications is 12th November 2020
*Only shortlisted candidates will be contacted for interview. ***
