Director of Accreditation and Surveys at Rwanda Agency for Accreditation Quality Healthcare(RAAQH): Deadline:11 July 2021

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About RAAQH

Rwanda Agency for Accreditation and Quality Healthcare (RAAQH) is a Non-Governmental Organization, legally registered in Rwanda, which provides services to improve the national health accreditation systems & foster sustainable improvements in quality of health services.

We are an equal opportunity employer and committed to a fair, non-discriminatory workplace that maximises the talent, potential and contribution of all.

  1. Position title : DIRECTOR OF ACCREDITATION AND SURVEYS

Contract type: Full Time

Reports to: Executive Director and RAAQH Legal Representative 

Department: RAAQH Accreditation and Surveys Unit

Summary: Technical lead for RAAQH Accreditation and Surveys Unit responsible for standards development and surveys including surveyor management.

Minimum Qualifications

  • Master’s degree in either international health, Public health, Health management, or other health related disciplines
  • Trained and certified health facility accreditation surveyor




Required/Preferred Experience

  • Minimum of 8-10 years of experience in health systems strengthening
  • Experience in Healthcare accreditation
  • Preferred experience in accreditation and standards development

Other desired Qualification

  • Team oriented person
  •  The ability to work with confidential material in a collegial manner
  • Detail-oriented with strong writing, editing, verbal communication, organizational, and analytical skills
  • Work well independently with minimal supervision
  • Ability to self-motivate and multi-task while working on various project

Roles and Responsibilities 

  • Support with all aspects of the accreditation survey process, including but not limited to, preparing surveyor facility calendar, surveyors teams schedule, preparing materials, editing reports, maintaining records, and responding to inquiries.
  • Manage and coordinate all operations for health facility accreditation surveys.
    • Ensure that surveyors comply to RAAQH policy and procedures
  • Conduct accreditation Surveys where necessary to determine if health facilities comply with the accreditation standards at each level, and standards of practice, participate in preceptor-ship and mentoring of surveyors.
  • Provide support and interpretive guidance on accreditation standards to health facilities and surveyors before, during, and after on-site surveys to assess compliance with the Standards of Accreditation.
  • Organize accreditation survey feedback sessions, prepare concept notes to introduce the activity to the stakeholders and prepare summary report on very critical feedback.
  • Compile all facility accreditation survey reports and ensure the quality check of all reports and submit reports.
  • Coordinate accreditation standards development and review and ensure compliance with ISQUA principles at the same time maintain standards updated
  • Coordinate standards feedback every after each annual survey to identify standards interpretation challenges and work with relevant stakeholders to address them.
  • Produce technical reports and publications, including scientific publications
  • Periodically review and identify any problems with current implementation and develop solutions that ensure the health care accreditation system is fit for purpose, consistent with global and national best practice
  • Ensure that Rwanda health care Standards are up-to-date, accurate and are credible and endorsed by standards development committee and the relevant technical working group

Financial management

  • Ensure there is financial responsibility and accountability across the functions under the position’s control
  • Recognize inefficiencies, and implement cost saving strategies as directed

Procedures to apply 

Interested candidates must send their detailed CV listing at least three references with a letter of motivation to: rwaccreditationagency@gmail.com

Deadline for receiving applications is on 11th/July/2021 at 5Pm.

Please include in your email subject the position you are applying for.  You can apply on multiple positions if you comply with the required profile.

Note that only shortlisted will be contacted for next steps in the recruitment process

RAAQH Document Management 

Last Updated 27th June 2021

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