Role Title: |
Direct Sales Force (DSF) Manager -1 Post |
Business Unit(s): |
Rwanda |
Business /Function: |
Marketing and Distribution |
Location: |
Rwanda-Kigali |
Reports To: |
Marketing and Distribution Manager |
MDP Level: |
Manager of others |
Role Size |
M |
Job Summary
Lead teams of insurance sales agents towards meeting or exceeding their sales goals. Passionate about educating themselves and their team members on business strategies in a manner that ensures achievement of set business targets
Key tasks and responsibilities
- Sell and promote the Company’s General Insurance products to potential and existing clients.
- Seek leads and develop clientele through networking so as to find new and potential customers
- Contact potential clients and making presentations to prospective clients.
- Present proposals and requests for insurance to the Company’s underwriters for quotations and promptly communicate the terms to the clients
- Follow up on quotations to close business and obtain feedback from clients
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms
- Submit duly completed proposal forms to the Company and obtain confirmation binding cover
- Deliver insurance documents such as policy documents, motor certificates, endorsements to the client and explain the policy terms and conditions.
- Maintain regular contact with the clients to nurture the relationship between the Company and our customers
- Follow up policy renewals to retain the business
- Report clients claims to the Company and follow up on claims documentation from the client
- Follow up the claim with the Company and provide information to the client regarding the claim and ensure that the claim is settled expeditiously.
- Forward customer queries and complaints to the Company and ensure the same are addressed.
- Identify customer needs and present them to the Company.
- Obtain information on activities in the market and advise the Company on business opportunities and threats.
- Maintain a record of all business acquired and prospective clients.
Qualifications and experience
- University degree in Marketing or related field
- Sales and Marketing Qualification
- Minimum of 5 years of experience
Skills and competencies
- Good communication and negotiating skills
- Good interpersonal skills
- Leadership skills
- Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims
Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Direct-Sales-Force–DSF–Manager_JR-35258?q=rwanda
Interested candidate are requested to submit their applications by 5.00 p.m. 10th February 2023.
Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.
ONLY short-listed candidates will be contacted.
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