Purpose of the job
As a culture transformation specialist – commercial, the main responsibility is to lead the transformation of the organization’s culture to align with building a commercially oriented organization. This includes creating and implementing strategies that promote positive commercial entrepreneurship spirit (Focus on supporting the organization on creating commercial values) in the workplace behaviors and attitudes, improve communication, and foster a culture of collaboration, innovation, and continuous learning that contributes to an organization that is commercially oriented.
Main Responsibilities of the Job:
- Preparation and Provision of daily business reports to the line manager as required
- Support the business analysts in both commercial and D-Bank track the Bank’s key performance indicators.
- Use information from BI unit to track individual performance per RM/BM
- Progressively and daily evaluate the performance of income generation units.
- Daily tracking of the implementation of strategic objectives/initiatives that drive the Bank’s financial budget.
- Work with Cost units to ensure effective allocation of resources.
- Monthly submission to management the performance of business units and recommendations for rewards.
- Monthly submission of strategies implementation per division and recommendation of areas of improvement.
- Own and drive our recognition programs.
- Conduct a cost benefit analysis for all projects run by the Bank
- Ensure breakeven timelines for each product and highlight recommendations
- Do a pros and cons for all applications affecting the Bank’s cost
- Submit a monthly report on micro and macro market behaviors likely to affect our business landscape
- Work with all relevant stakeholders to organize programs that will instill collaboration and enhance ambassadorship across BK employee’s network.
- Periodic review of the income collection process to ensure there is no revenue leakage
- Collaborate with different business units to ensure proper customers segmentation is achieved all the time
- Support to achieve data clean-up by engaging different stakeholders mainly Operations, Finance and Technology.
- Accountable for data mining, analysis, and modeling to facilitate decision-making
- Monitoring market, competitors offering reviews and comparison for decision making
- Development of internal and external data sources to improve the Bank’s understanding of internal business performances, competitor’s activities, and customers, in order to make better factual decisions regarding business activities;
- Performs analyses of the business goals, objectives, and needs of the general business environment for appropriate segments and divisions.
- Performs research and analysis to support business operations and presents findings to the line manager,
- Plans and designs business processes and makes recommendations and changes to improve and support business systems and activities and/or deliver greater effectiveness and efficiency.
- Utilizes systems and data to resolve business issues in the most effective and productive manner.
- Identifies and implements best practices and suggests how to improve current practices.
- Any other responsibility that may be assigned to you by the line manager
Performance indicators
- 100% achievement of departmental Balance ScoreCard
- Improvement in product performance and service delivery.
- Customer satisfaction
Working relationships
- Commercial Division and D-Bank
- Technology Division
- Finance and administration Division
- Other Departments
- Internal Customers.
Professional, academic qualifications and experience
- Bachelor’s Degree in Finance / Accounting or any related field from a recognized Institution
- Minimum of 3 years of working experience
Core competencies
- Reporting and strategy
- Computer Literacy
- Budgeting knowledge
- Accountancy and Finance
- Analytical skills
- Sales
- Relationship management
- Cross-selling
- Communication skills
- Interpersonal skills
- Negotiation skills
- Knowledge of the Banking industry and policy guidelines
- Knowledge of Anti-Money Laundering practices
Expression of Interest
- Bank of Kigali Plc is an equal opportunities employer and is committed to the full inclusion of all qualified candidates. Women are encouraged to apply.
- Submit your CV to recruitment@bk.rw by 01st March 2024.
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