Credit Administration Manager (1)
Job Purpose
This position is mainly to oversee the Credit Administration function of the bank through implementation of robust credit administration processes and ensuring compliance with credit-related policy, thus minimizing losses as well as ensuring better customer service through faster turnaround time.
Main Responsibilities
- Ensure compliance with prescribed lending policies and procedures, regulatory requirements, and best practices in the appraisal process to minimize credit risk.
- Ensure compliance with service standards as per SLA terms to support business growth and minimize the turnaround time (TAT) towards customer obsession.
- Evaluate and provide decisions on applications for subsequent disbursements on Mortgage Loans, Invoice Discount Finance, Local Purchasing Orders, and Bank Guarantees under the existing approved composite line.
- Manage teams to ensure satisfactory audits of the credit function by facilitating internal, external, and central bank audits, and ensure timely closure of all credit risk, compliance, and audit reviews of the unit.
- Keep credit files and documents organized, including data entry, organization, cross-referencing, scanning, copying, and retrieval, while ensuring the filing team delivers requested files on time to staff members, internal, and external stakeholders.
- Frequently analyze loan data in the core banking system (T24), identify loan issues, and escalate them to Credit Operations and IT for resolution.
- Validate the approved list of loans to be charged off/write-off before submission to Credit Operations.
- Assign tasks to staff under supervision and monitor their performance while establishing mentorship and coaching programs.
- Generate maintenance reports and verify whether loans were disbursed in accordance with terms and conditions.
- Attend meetings and conduct research to stay updated on banking/financial industry laws and regulations, and participate in bank projects involving the credit department.
Daily Responsibilities
- Evaluate credit applications for subsequent disbursements under the existing approved composite line.
- Organize and manage the filing team for proper credit filing.
- Follow up with IT and Credit Operations for corrections of all loans with irregularities to ensure the loan book is well maintained.
- Provide support in the coordination and management of Credit Administration Officers and the filing team in their daily responsibilities by working together to understand departmental objectives, goals, and achieve corresponding results.
- Ensure accuracy and timeliness in the completion of all credit administration processing.
Educational Qualifications and Work Experience
- Bachelor’s degree in any related field.
- Minimum five (5) years’ experience in credit administration, credit monitoring, and banking operations.
- Certification in Banking.
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