Consumer Lending Manager at Letshego Rwanda Limited | Kigali:Deadline: 30-04-2023

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Sector: 

Finance and investment

Letshego Rwanda PLC was established in Rwanda in 2004 and is a subsidiary of Letshego Holdings Limited (LHL), a pan Africa financial services group that is headquartered in Gaborone. LHL is quoted on the Botswana Stock Exchange (BSE) with a current market capitalization in excess of Rwf 500 Billion (US$ 500 million) that places it in the top 40 sub-Saharan Africa companies (excluding South Africa). Letshego Rwanda is a credit and deposit-taking microfinance licensed by the National Bank of Rwanda.

Website:

http://www.letshego.com


JOB ADVERT

Letshego Rwanda Plc is a licensed credit and deposit taking microfinance. The company was established in 2004 and is a subsidiary of Letshego Holdings Ltd. Letshego is an inclusive finance company with consumer, micro-lending and deposit-taking subsidiaries across sub-Saharan Africa.

An opening has arisen within Letshego Rwanda Plc for the below-mentioned position. This role is tenable at Letshego Rwanda. The successful candidate will serve as a key member of the country management team (CMC). The requirements of the role are outlined below:

POSITION: Manager Consumer Lending 

  1. 1. Position Requirements

5.1 Education  

  • Bachelor’s degree in Finance, Economics or equivalent
  • MBA / Masters degree would be an added advantage
  • Membership of relevant sales and marketing profession will be an added advantage

5.2 Experience 

  • At least 7 years’ experience in a high ranking Sales and Product
    Management position, preferably in the financial sector
  • 5 years of senior management experience
  • Experience in developing and driving products initiatives end-to-
    end; from planning to post-rollout management

5.4 Knowledge

  • Strong cross-functional experience across multiple business units
    and/or industries
  • Strong understanding of customer insights and analytics
  • Strong understanding of product offerings and customer segments
    in banking and microfinance
  • Understanding customer lifecycle and management
  • Understanding of regulatory framework in African banking and
    microfinance


5.5 Skills 

  • Excellent leadership skills in building, developing and managing a
    strong team
  • Ability to delegate to achieve right level of involvement on day-to-
    day decisions
  • Excellent creative and strategic problem solving skills (i.e. problem
    definition & structuring, analysis definition, insight generation &
    recommendation generation)
  • Excellent communication skills especially with top management and
    other stakeholders
  • Ability to drive the execution of new products, from inception to
    implementation
  • Ability to use an analytical and pragmatic approach to assessing
    release value
  • Innovative individual who inspires and encourages creativity in
    others
  1. Main Purpose (Why does the job exist)

To drive the consumer business development and sales execution through country channels and identifying objectives, strategies, and action plans to improve short and long-term consumer sales and earnings.

  1. Critical Deliverables /Core Accountabilities and Responsibilities

3.1. Provides in-country leadership in transforming product ideas from their most formidable stages into actionable concepts, timelines, and projects while maintaining a serious consideration of the business’s financial implications and overall objectives.

3.2. Spearheads the country’s Consumer sales & distribution strategy and execution, creates and manages a process that drives toward a scalable product portfolio that will drive its product profitability.

3.3. Ensures a continuous improvement in the product and its compliance with market needs wrapped in a product experience that continuously and consistently delights the consumers.

3.4. Ensures evaluation of market trends, product industry, competition strategies and make recommendations on product pricing and positioning.

3.5. Liaise with the functions of product design, product maintenance, and product improvement, ensuring that the product resonates with the consumers and, therefore, boosting the product appeal to the consumers and increasing the consumer base and sales volume.

3.6. Ensures analysis of the performance of the various product to establish product differentiation and execution strategies that will lead to the product’s ultimate success.

3.7. Oversees the profitability of consumer products

3.8. Ensures all digital channels are regularly maintained.

3.9. Implement the strategies and policies approved by the Board, develop processes that adequately identify, measure, monitor and control Risks faced by the institution.


  1. Key Performance Indicators

4.1. Strategy Execution

4.2. Employee Engagement

4.3. Budget Plan vs Expenditure
Profitability 4.5. Consumer Loan Book- Gross advances

4.6. Net pay-outs by product

4.7. Collection rate by product

4.8. Product performance

4.9. Customer satisfaction (Improved Net Promoter Scores)

4.10. Income (fee, interest) from products & services

     5. Complexity of the Role

5.1. Multi-cultural awareness and the ability to interact with a wide range of differing levels across the Group, government, society and business in general

Deadline:

Sunday, 30th April 2023 at 17.00 hrs

How to apply: 

Send your CV to info-rw@letshego.com, indicating the position you are applying for.

Only Shortlisted candidates will be invited for interviews

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