Job Purpose
Maintain and enhance the company’s reputation for quality, reliability and customer satisfaction. Manage the public relations aspect of the Airline and handle all communications sent to the public.
- Key Duties and Responsibilities;
- Manage the airline’s brand and reputation from strategic planning to tactical activities;
- Develop and maintain positive media and public relations portraying RwandAir as a responsible corporate citizen;
- Ensure the public views the organization favourably for increased customer retention and loyalty;
- Build and constantly update the airline’s media databases;
- Prepare and dispatch press releases;
- Coordinate media interviews with company reps and ensure all opportunities are fully vetted;
- Ensure effective media coverage of the airline’s events/initiatives on traditional and new media;
- Implement and constantly review the airline’s corporate communication strategy to achieve the highest level of effective communication, customer preference, and satisfaction;
- Manage the airline’s social media accounts and constantly develop creative content optimized for search engines and designed aimed at brand awareness, increased audience,
- Develop strong relationships with media reps;
- Develop and maintain regular publications such as newsletters, releases, and email announcements inflight magazines for both internal and external communities;
- Conduct and disseminate market research info for product development and positioning.
- Any other duties assigned by the supervisor
- Desired Profile: Required education, Experience, and Abilities
- Bachelor’s degree in Marketing, Communications, Journalism, Public Relations;
- At least 2 years of experience handling marketing communications projects;
- Experience in handling corporate social media accounts;
- Excellent verbal, written, and interpersonal skills;
- An excellent command of English, French and Kinyarwanda languages (written and verbal) is required;
- Proficiency in Microsoft Office;
- Ability to respond quickly to change;
- Good time management and organizational skills;
- Ability to work in a multi-cultural environment;
- Creative and innovative;
- Must be a team player and eager to learn.
How to apply:
- An application letter addressed to Director, Human Resources;
- Recent Curriculum Vitae;
- Medical Certificate ;
- Relevant certificates;
- A photocopy of Rwanda’s national identity card;
- Three referees
The deadline for submitting your applications is on October 21, 2022. Please send your application to recruitment@rwandair.com
NB: Only shortlisted candidates will be contacted.
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