Citizen complaints Management officer at MINALOC:Deadline: Apr 9, 2025

Job responsibilities

• • 1

    Master’s Degree in Law

    0 Year of relevant experience

• • 2

    Bachelor’s Degree in Economics

    0 Year of relevant experience

• • 3

    Bachelor’s Degree in Public Administration

    0 Year of relevant experience

• • 4

    Bachelor’s Degree in Administrative Sciences

    0 Year of relevant experience

• • 5

    Bachelor’s Degree in Management

    0 Year of relevant experience

• • 6

    Master’s Degree in Public Administration

    0 Year of relevant experience

• • 7

    Master’s Degree in Administrative Sciences

    0 Year of relevant experience

• • 8

    Bachelor’s Degree in Law

    0 Year of relevant experience

• • 9

    Bachelor’s Degree in Development Studies

    0 Year of relevant experience

• • 10

    Master’s Degree in Economics

    0 Year of relevant experience

• • 11

    Master’s Degree in Management

    0 Year of relevant experience

• • 12

    Master’s Degree in Development Studies

    0 Year of relevant experiencev
    
    
    

• • 13

    Master’s Degree in Political Sciences

    0 Year of relevant experience

• • 14

    Mater’s Degree in Psychology

    0 Year of relevant experience

• • 15

    Master’s Degree in Sociology

    0 Year of relevant experience

• • 16

    Bachelor’s Degree in Psychology

    0 Year of relevant experience

• • 17

    Master’s Degree in Governance and Leadership

    0 Year of relevant experience

• • 18

    Bachelor’s Degree in Political Sciences

    0 Year of relevant experience

• 19

  Bachelor’s Degree in Governance and Leadership

  0 Year of relevant experience
  
  
  

Required competencies and key technical skills

• • 1
    Integrity

• • 2
    Strong critical thinking skills and excellent problem solving skills

• • 3
    Inclusiveness

• • 4
    Accountability

• • 5
    Communication

• • 6
    Teamwork

• • 7
    Client/citizen focus

• • 8
    Professionalism

• • 9
    Commitment to continuous learning

• • 10
    Resource management skills
    
    
    

• • 11
    Problem solving skills

• • 12
    Fluency in Kinyarwanda, English and/ or French. Knowledge of all is an added advantage

• • 13
    Analytical skills;

• • 14
    Knowledge of scope, challenges and problems concerning local development and decentralization service delivery

• • 15
    Knowledge of approaches or models for building better governance

• • 16
    Knowledge of the legislative background of Local Government Entities

• • 17
    Knowledge of administrative issues

• • 18
    Skills of all good governance standard for Public Services

• • 19
    Understanding of rural development, with a focus on participatory processes, joint management

• 20
  Knowledge of local issues, community priorities, organizational relationships, social and cultural constraints and realities, and environmental conditions

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