JOB ANNOUNCEMENT
BK General Insurance Company Limited is an Insurance Company that was registered and licensed in 2016 to offer None-Life/General Insurance business services to existing and prospective customers. The company is a subsidiary of Bank of Kigali, the biggest Bank in the Rwanda.
Since its inception, BK General Insurance has shaped steadily well in the Market with meaningful growth through acquisition of a sizeable customer base, accumulated strong liquidity levels, big solvency ratio and profitable margins that indicate sustainable growth potentials all just happening in a space of only Five Years.
As such, in order to lay down clear structures and formidable resources to steer and sustain that growth, BK General Insurance would like to recruit a High Profile Candidate who fulfil the Job Profile below;
CHIEF COMMERCIAL OFFICER (CCO)
The position reports to the Managing Director/CEO
Essential duties & responsibilities
The Chief Commercial Officer shall plan, oversee, supervise and execute the duties and responsibilities here below;
- Develop and implement Commercial strategies in line with company goals and objectives in view of acquiring businesses
- Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, product packaging)
- Understand the requirements of existing customers to ensure their needs are catered for
- Act to acquire new customers and manage client relationships
- Collaborate and coordinate diverse teams in their department like Marketing, Sales, Product development, Customer Services all in view of achieving the set business goals
- Build and maintain profitable partnerships with key stakeholders especially intermediaries
- Monitor performance of commercial activities using key metrics and prepare reports for Senior Management and the Board where necessary and in strict timelines
- Assist in setting financial targets, Budget Development and Monitoring
- Analysing and investigating price, demand and competition
- Innovate and strategize on how to capture new and expand the existing business
- Coordinate Promotional activities
- Organize events and product exhibitions
- Monitor performance of business products & Manage Insurance intermediaries
- Manage all marketing and advertising through all fora including Social Media.
- Responsible for the design and implementation of the sales and distribution strategy
- Business Strategy, Planning and Implementation
- Development and deployment of clients and intermediary value propositions
- Development of distribution channels
- Development of staff and organizational structure
- Design and implementation of market penetration strategy for the company
- Monitoring of business performance against forecast and designing strategies to meet expectations
- Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
- Assist in design of or independently design insurance plans for clients.
- Assist clients in making appropriate coverage changes
- Make each contact a marketing opportunity
- Provide consistent, accurate, timely, and pertinent communication to clients through “constant touch”, phone calls, e-mails, newsletters, etc
- Identifying business opportunities and updating new projects for existing customers and prospects
- Monitoring commercial customers by regular visits to ensure that their needs are satisfied i.e. delivery time and regular orders
- Organizing the company’s business function that affects cost, policy, procedure and strategic planning.
- Developing all proposals and marketing models.
Required Skills & Qualities
- High profile personality with ability to engage high level business and public executives for business partnerships. Having been in Senior Management positions is an added advantage
- Candidate must have a sense of business development
- Ability to communicate and discuss business matters in English or French and Kinyarwanda
- Knowledge of economy dynamics and institutional relations
- Ability to work independently with minimum supervision
- Ability to organise and Manage events
- Good interpersonal skills and confidence in decision making
- Proven marketing ability
- Good leadership, communication, and networking skills
- Must understand marketplace trends and best practices to meet clients’ needs
- Knowledge of commercial insurance underwriting, coverage & premium rate analysis
- Ability to prioritize and self-manage work load for self and staff
- Strong negotiating skills
- Ability to work in a fast-paced environment and provide good customer care services
- Fluent in English, French, and Kinyarwanda.
Education & Experience
- Bachelor’s or Master’s Degrees in related fields
- At least 10 years of experience in Sales, Marketing, or Commercial Services in Corporate or Private Institutions
- Having been in a similar position in an Insurance Company is an added advantage
- High Profile Candidates who have been in executive or senior positions in Public or Private Companies who feel they have the ability to grow and drive businesses may equally apply
- Rwandan Nationals of age between 30-50 Years are only eligible Candidates.
- At least 5 years in Senior Management roles is compulsory.
How to Apply
Candidates who fulfill the requirements are requested to submit the following documents: an Application Letter, a signed CV, Copies of Academic and Professional Certificates if any, and a copy of ID (All in one document) or PP physically to the reception of BK Insurance Head Offices or by clicking on Apply button not later than 8/04/2022.
