Campus Life Coordinator
University of Global Health Equity (UGHE) Butaro, Rwanda
Description
Job Title: Campus Life Coordinator
Reports to: Director Campus Operations and Community Engagement
Location: Butaro, Rwanda
Position Overview:
Reporting to the Director, Campus Operations of Campus Operations and Community Engagement, the Campus Life Coordinator is responsible for supporting campus operations to make UGHE Butaro campus a home away from home for all residents through creating and suggesting different social activities, supporting the hospitality team in organizing events on campus, supporting the warehouse team and be a backup whenever needed in all campus operations activities.
The Campus life Coordinator is an integral and valued member of a growing team that is building robust systems to support an environment conducive to all students’ wellbeing at UGHE. S/he will work with a dynamic group of students of different cultural, education, religious, and national backgrounds to ensure sustainability and to develop and execute UGHE’s student offerings and services. S/he will collaboratively work with different departments in ensuring that each student has the tools and support for success personally, professionally, and academically. The coordinator will execute programs for students and staff in the following areas:
- Community engagement
- Diversity, Equity, Inclusion, and Culture
- Leadership development
- Recreation and leisure
- Residential life
- Student Council
- Wellness
- International student services
Campus Life Management
- The coordinator will interact with students, faculty, staff, and, on occasion, external partners at all levels, across time zones and cultures. S/he must be committed to engaging collaboratively with faculty and students to respond effectively and empathetically to all concerns in a timely manner.
- Serve as the representative for student in any events in which UGHE students are engaged and facilitate student engagement with other schools and universities.
- Execute and process both formal and informal systems for receiving and addressing student feedback regarding their well-being on campus.
- Create innovative campus life activities for both students and staff on campus.
- Ensure students are following residence life UGHE policies and procedures and report any misconduct or violations to residence life to the Director, Campus Operations and Community Engagement.
- Execute and support in the development of campus life events related to student experience, with deep attention to fostering an environment that enhances the students’ educational opportunities through an exceptional living and learning experience.
- Report campus residents feedback to the Director of campus operations, and Associate registrar for students, and ensure timely implementation of solutions.
- Proactively identify and respond to any campus crises or emergencies related to students’ well-being.
- Oversee the development of student leadership through their societies and clubs.
- Oversee the publication of the student newsletter and magazine.
- Work with the UGHE Student Council on a regular basis.
- Assist the campus operations team in operating the Butaro campus each day in an efficient, safe manner.
- Supporting the campus operations to create all campus life activities (games, outdoor setup, outfitting new houses).
- Oversee all recreation activities and managing the gym and other sports facilities.
- Support community engagement in creating fun activities with the community.
- Support Campus Operations Director to create sports and games for UGHE with other universities.
- Draft campus life standard operations procedures and policies for campus life activities.
- Coordinate with other campus operations team managers to ensure the operations department is supporting each team to meet their required functions.
- Work with campus leaders to set monthly priorities and determine key tasks.
- Manage staff and create feasible work plans that harmonize with one another.
- Coordinate with other UGHE departments to support the academic, research, and other programmatic activities hosted on the Butaro campus.
- Collaborate with the DCO and Senior Leadership Team (SLT) to continually develop and improve campus operational systems to better meet the needs of the residents.
- Participate in annual and strategic planning for UGHE’s operations.
- Support fundraising and other guest visits to the Butaro campus.
- Report to the Director of Campus Operations and Community Engagement with timely updates on current campus life activities and plans.
- Supply Chain & Logistics
- Work hand in hand with the academic operations coordinator to ensure the well-being (sports activities) of students in all clinical sites.
- Assist the operation team to procure campus life orders and follow up all orders.
- Manage the gym and recreational facilities and make sure the inventory is up to date.
- Create and manage systems to ensure an efficient campus supply chain system that minimizes stock-outs and waste for all campus life items.
Community Relations
- Support community engagement team in various community events, fundraising, sports, and on campus events with the community.
- Develop opportunities that allow students to develop multiple skills through voluntary and free services on campus and in the community.
Qualifications
- Minimum three years work experience in operations, leadership, hospitality, hotel management, supply chain, logistics, or another related field.
- Bachelor’s degree required; Master’s in related field strongly desired
- Experience managing complex operations in a resource-limited setting.
- Good knowledge of the theory and practices of youth behavioral problems; good counseling skills; good interviewing skills; ability to deal with effectively with students with behavioral problems; ability to communicate effectively with students, staff professionals, parents and administrators and the ability to speak and write effectively
- Experience in multicultural education, community engagement, and/or leadership development.
- Demonstrated excellence in leadership and administrative skills.
- A passion for providing and supporting an environment in which all students can thrive, and a deep commitment to the mission of the University as well as a vision for increased excellence in the student experience required.
- Proven ability to manage through crises with discretion and a sense of responsibility and respect for students, families, and the institution.
- Strong communication skills and a proven ability to work with and represent the student experience to faculty, staff, alumni and other stakeholders.
- Knowledge and experience in higher education, hotel management, or global health is strongly preferred; knowledge and experience in both is desired.
- Excellent communication and writing skills; ability to articulate UGHE’s and PIH’s mission and program objectives persuasively.
- Ability to serve as an external representative to government officials, UGHE partners, and donors.
- Ability to live in Butaro full time (including weekends as needed) required.
- English and Kinyarwanda proficiency required; French knowledge highly preferred.
- Excellent organizational skills; ability to manage complex projects from creation to completion, plan and prioritize multiple projects, and coordinate teams to meet deadlines.
- Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and organizations.
- Demonstrated poise, tact, integrity, and professionalism.
- Interest in social justice is strongly desirable.
To Apply
Applicants should provide: (1) a resume, (2) a cover letter, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page not later than 23rd December 2023.
University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Organization profile
The University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is growing the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change makers who strive to deliver more equitable, quality health services for all. The University launched in Rwanda in September 2015 with the Master of Science in Global Health Delivery (MGHD). Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system. UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care.
In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.
Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The UGHE team seeks individuals committed to these values to join the team.
Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:
At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.
UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
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