Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer product, IremboGov, has enabled Rwandan citizens and foreigners to access over 100 public services online through a one-stop-shop platform. To date, we have made over 20M+ transactions through our platforms. We have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better. More information is available on irembo.com.
About You and the Role
We are looking for a scrappy, enthusiastic, and results-driven Business Development Lead to help us grow and expand Irembo’s flagship product, IremboGov. IremboGov is a product that enables digital transformation to create an interconnected world where no one needs physical paper or a trip to access services. IremboGov is helping governments and businesses simplify the digital transformation process and reduce the cost, time, and resources required to create digital platforms and services.
As a Business Lead, you will identify business growth opportunities, onboard new clients, and manage the current relationships with the existing Irembo clients and stakeholders to ensure a world-class digital service delivery experience. You will collaborate with business, product, engineering, and customer success teams and drive on-time delivery. Based on your expertise in building long-term relationships and your understanding of technological solutions, you will define and execute a business development strategy for IremboGov in Rwanda and on the continent, and you will address all complex opportunities in the technology ecosystem.
You will be leading the front of our local and international market growth expansion. You will lead the team doing all the heavy-lifting work that allows us to extend our product offerings to new swathes of customers around the world.
You will help the company in identifying profitable business development opportunities, ensuring our customers have the necessary industry knowledge and are best positioned to grow.
What will you do
- Business growth:
- Build a business strategy, develop insights, and recommendations, and drive execution of initiatives critical to business growth.
- Track monthly, quarterly, and annual business reporting in the sales pipeline to identify gaps and client progress.
- Generate and manage leads, grow existing relationships, maintain an accurate, detailed opportunity list, and develop an active customer base along our sales cycles.
- Define short-term and long-term organizational business strategic goals, build customer relationships with existing clients, identify new business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions.
- Lead the set-up of the business and the launch of operations in new emerging markets in collaboration with other departments.
- Build strong business plans and validate corresponding business assumptions to launch in new markets / VAS (pricing, costs, ARPU, portfolio growth, etc.).
- Participate in the technical design to ensure the commercial viability of corresponding business lines.
- Pitch the business case and business model internally and externally, acting as Irembo’s ambassador.
- Build and maintain excellent relationships with our key market partners in the technology sector as well as with external stakeholders, business partners, and governmental institutions active in the region.
- Operational Efficiency
- Ensure all business processes and procedures run smoothly leading to optimal productivity and output across all teams.
- Lead all business planning and budgeting processes ensuring interdepartmental coordination and strategic mapping of Irembo’s goals and objectives.
- Present to and consult with mid and senior-level management on business trends, potentials, pipelines, targets, and forecasts.
You will be a good fit if
- You have 3- 5 years of experience in a related field preferably in a technology company
- You have a Bachelor of Science in Business and/or related field or MBA/additional qualifications
- Excellent sales, relationship management, and communication skills.
- Strategic and motivated by the impact.
- Goal-oriented, persistent, and skilled negotiator.
- Continuously seek to find new ways the business can operate more efficiently.
- Able to share complex thoughts simply, either on paper, in in-person by pitching decks
- Have the ability to learn new domains and thrive in a fast-paced, have a mindset of continuous improvement.
- Self-directed with a can-do attitude, take ownership and roll up your sleeves to what needs to be done. Have the ability to prioritize between various needs and delegate efficiently.
- Excellent analytical and problem-solving skills
- Technology enthusiast. Keep abreast with the trends and changes in the technology world that are relevant to the clients and users.
Benefits and Compensation
Employee savings plan
- A voluntary saving scheme plan where the company matches your savings up to 5% of your Net salary.
Mental health support
- Access to mental health support and therapy sessions with licensed therapists through a renowned mental wellness platform.
Medical insurance
- Medical cover for you and your family that includes access to dental care, ophthalmology services, maternity, chronic diseases, congenital malformation, and more, in Rwanda, Uganda, Kenya, and India. Note that, as required by the law, a 10% co-pay is required from the employee on outpatient services only.
Learning and development (L&D)
- We encourage self-driven professionals who want to learn and grow their knowledge and experience. A budget is allocated to you to access your professional development opportunities.
Other benefits
- Breakfast, lunch, and beverages (tea, coffee) at work
- Annual fitness membership at pre-selected good-quality facilities across Kigali.
- Interest-free salary advances
- Annual performance bonus based on performance and company profitability
- 13th cheque equal to your net salary paid in December based on the joining date
- Hybrid work Policy and flexible hours
Please note that the salary for this position is commensurate with experience and qualifications, and will be discussed during the interview process.
Location
- Nyarutarama, Kigali, Rwanda
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. We’re on a mission to change our continent through technology and are committed to a diverse and inclusive workplace and strongly encourage applicants from all backgrounds, nationalities, and walks of life.
Our head office is based in Kigali, Rwanda.
