Trust Capital Kira Microfinance Plc (TC – KIRA), is a deposit-taking microfinance institution that offers bank services to clients such as advance loans, collecting depots, and other financial services.
TC – KIRA is seeking to recruit suitable candidates to fill the following vacant position:
Branch Relationship officer: (1)
The branch Relationship Officer is responsible for Identifying and pursuing new business opportunities with potential clients. Conducting financial assessments to understand clients’ needs and risk tolerance. Providing financial advice and recommending appropriate banking products to customers.
Responsibilities for Relationship Banker
- Reach out to prospective bank customers and establish business relationships.
- Evaluate customers’ financial needs, provide banking solutions, and refer them to the appropriate bank product.
- Create new checking, savings, and other deposit accounts for clients.
- Clearly explain product and service benefits, requirements and restrictions, changes, and other related product information to clients and bank employees.
- Manage customer accounts, including opening and closing accounts and overseeing transactions.
- Provide ongoing banking relationship services with existing clients.
- Ensure customer satisfaction and resolve issues with banking products or services.
Qualifications for Relationship Officer
- Excellent written and verbal communication and interpersonal skills
- Personal computer and data entry experience
- The ability to maintain a professional, courteous demeanor even under high-pressure circumstances
- Knowledge of banking software and terminology
- Knowledge of banking rules and regulations
- Strong math and critical thinking skills
- Ability to process customer requests, identify problems and provide solutions aiming to grow assets and liabilities.
- Ability to work both independently and as part of a team
- Prior personal banking experience or experience in sales and customer service is a plus.
- Hold a Bachelor’s degree in business, management, finance/accounting, or related fields
- Minimum of Five (3) years of recent overall experience in sales and/or marketing
Interested candidates must send a cover letter and a detailed CV at e-mail: info@trustcapitalkira.com not later than 31st March 2024 midnight.
