As the B2C Sales Supervisor, you will be responsible of the acquisition of new clients in his area of assignment. You will ensure the contribution of your team to the development of the satisfaction of the customers and to the increase of the customer base by valuing the offers and products.
What you will do:
Management of a team:
- Induction of new sales agents in the sales process.
- Conduct door-to-door sales (recruitments and activations) by Sales Agents.
- Daily morning briefing and weekly meeting facilitation for tune-ups.
- Provide daily and periodic coaching of Sales Agents for good communication about products and services.
- Collect from sales agents the complaints and aspirations of customers to trace them.
- Supervise the prospection of the market and competitive intelligence with his team.
- Monitoring of individual and teams’ performances.
- Tracking individual variable parts
Application of commercial policy:
- Involve his team in commercial activities to boost sales.
- Mobilize the team to gather public impressions of the current campaign during sales talks (vendor speech).
Operational Management of Sales Agents:
- Follow-up of the application of the procedures (attendance, ethics, discipline, etc.)
- Ensure the daily deposit of sales receipts and inventory control
- Ensure the proper use of equipment and tools (vehicle, vest, uniform, flyers, etc.) Sales Agents performance tracking:
- Daily analysis of sales agent KPIs and feedback to Head of B2C Sales.
- Proposal of corrective actions and commercial animation plans.
You will be the right fit if:
- You have Bachelor’s degree in Business Administration, BIT, Marketing, or any related field.
- You have significant experience of at least 4 years in a similar position within a Solar or Telecom company;
- You have marketing background within a Distribution or Telecom Industry;
- You have good expertise in communication and interpersonal skills;
- You have the following core skills: Integrity, Ambitious, Team spirit, problemsolving skills;
- You are proficient in Microsoft Office (Excel and Word);
- You can speak fluently English, and Kinyarwanda, French is a plus.
You can apply by Application Form to fill in our application form. The deadline for receiving applications is June 13th, 2021.
Please note that we will only contact short-listed candidates.
