JOB VACANCY – B2B Manager
We are seeking to hire a qualified and dedicated B2B Manager reporting to the E-Commerce Manager, in the Sales Department.
JOB PURPOSE
The B2B Manager is responsible for developing and leading the delivery of the B2B transformational journey for the Opco.
Context
This job is created in line with the Data-Driven Transformation structure in order to become the Best-Connected Brewer.
Pattern of relationships
- Internal:
- Sales
- Marketing
- Finance
- Other Support units
- External
- Distributors
- Outlet Owners Nation-wide (Customers)
- Consumers
- Software developers
- Creative Agencies
- Promotional Agencies
KEY RESPONSIBILITIES & ACTIVITIES
The B2B Manager is responsible for:
- Delivering distributor & customer centric B2B solutions
- Onboard customers
- Deliver a high customer retention rate
- Growth of the customer lifetime value
- Creating, maintaining and prioritizing the Product Backlog
- Provide the team with required information what needs to be built and in which order
- User experience
- Ensure end user business value
- Ensure an optimum CSAT
- Planning and managing product budget
- Plan on time and respect the B2B budget lines
- Managing and coaching the B2B team and the sales force
- Coordinate responsibilities to ensure a smooth deployment and operations of the platform
- Ensuring defined Promo Mechanics are successfully deployed
- Delivery of promo objectives
Functional Competencies
- Analytical
- Tech Savvy
- Project Management
- Consumer, Customer & Market understanding
- Brand & Channel strategy
Leadership Competencies
- Passion
- Drive to win
- Innovative
- Speed of implementation
- Respect (hierarchy, rules, timing, consumers, team
- Collaboration
- Results oriented
- Integrity
Behavioral Competencies
The B2B Manager is expected to display the following Heineken Behaviors:
- Deliver: Play to win and celebrate success. Deliver the goods.
- Shape: Think consumer first. Make courageous moves.
- Connect: Champion a culture of belonging. Learn, share and re-apply.
- Develop: Have real conversations. Embrace learning and growth.
QUALIFICATION AND SKILLS
Level of Education
A minimum of a university bachelor’s degree is required in Information Technologies, Computer Science, Management or related majors.
Experience
- 3 to 5 years working in a commercial or tech industry in a sales or marketing position
Other Skills
- A track record of project management will be an added value
- English, Kinyarwanda , French will be an added value
- Good knowledge of system architectures and database management systems
HOW TO APPLY
As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.
In case you meet the above requirement, please go to https://careers.theheinekencompany.com/ and search for “B2B Manager”. Only applicants meeting the requirements will be contacted.
All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered. In case you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email). The HR Business Partner Team will be available to support the application process.
Female candidates are encouraged to apply.
The closing date for submission of applications is Friday, 05th August 2022.
Click here for details & Apply
