Eligible Applicants
This Job Opening is available to eligible UNHCR staff members and external applicants.
Procedures and Eligibility
Duties and Qualifications
– Keep abreast with all developments in the activity to prepare appropriate briefings and reports relating to the ETM Operation.
– Assist the office in consolidating and analysing data on programme implementation and indicators in all sectors within area of responsibility in order to facilitate the preparation of periodic reports, i.e. Sitreps, Operational Updates, Monthly reports and Briefing kits activity-specific reports as may be required.
– Meet and brief visitors on all UNHCR activities, where necessary together with appropriate specialist/ programme officers;
– Serves as the focal point for maintaining the data management system for all reporting, including reporting formats and database.
– Liaises with internal (Branch Office and other offices) and external entities on internal and external related Information and Communications, for online and press related issues, regarding the ETM Operation.
– Undertakes data collection and analysis to produce narrative and statistical reports, on all aspects of the ETM Operation and the Field Office.
– Assist the implementation of a communications strategy that generates support for UNHCR¿s operations from external partners (e.g. the general public, governments, partners, media, academia, NGOs, private sector and persons of concern);
– Draft press reports, booklets, etc.
– Assist in the dialogue with donors and embassies and provide relevant information on UNHCR operations and financial requirements by organizing regular briefings, bilateral meetings and missions and responding to Branch Office requests for information on ad hoc basis.
– Assist in the coordination of the drafting of, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
– Participate on behalf of the Head of Field Office and other supervisors in inter-agency cooperation and communication strategies, initiatives and tools.
– Regularly provide ideas for communications initiatives and considered professional communications advice to senior staff of UNHCR.
– Organize missions to the field and press briefings for external parties as required.
– Implement all aspects of a communications strategy.
– Represent UNHCR HoFO Nyamata on in inter-agency initiatives and fora.
– Perform other related duties as required.
Additional duties for news and media roles:
– Research, prepare, fact-check, edit and produce professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR’s communications channels, ensuring highest quality standards.
– Monitor earmarking level of funding for UNHCR Country operation and ensure appropriate visibility for donor contributions in compliance with UNHCR guidelines and specific donor requirements, in the ETM and online.
– Monitor news and popular trends to insert UNHCR¿s messaging into ongoing conversations; identify key moments for proactive communications.
– Consolidate information on UNHCR¿s country operations and identify appropriate messages for campaigns and appeals.
– Propose events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR and take action as appropriate.
– Support the management of media relations by, inter alia, responding to direct queries, publishing press releases, handling interview requests and organizing regular briefings and visits to country operations.
– Support the Branch Office in ensuring content created reaches maximum impact by developing strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels.
– Undertake missions and field trips with media and other official visitors in support of UNHCR and its work.
– Promote visibility of UNHCR¿s ETM Gashora work and advocate for support for the people of concern through providing inputs for social media and other web content.
Desirable Qualifications & Competencies
– The candidate should have full proficiency, written and oral and excellent reporting skills in English language along with the ability to analyse large amount of data and information to condense it into meaningful and articulate reports, also with proven relevant experience on same/similar positions. His/her work would entail following on the reporting provided by relevant Sections/Units within the SMS service which would have to be consolidated for presentation to senior management of the SMS/DESS and external counterparts, as required. It will be considered as an asset if the candidate would have proven experience in business analysis area including the advance knowledge of Microsoft Excel, Power Point and other software used for data analysis and reporting.
– Perform other related duties as required.
– Good knowledge of UNHCR Manual and Operations in general.
– Completion of UNHCR learning programmes or specific training relevant to functions of the position.
– Knowledge of additional UN languages. Besides very good analytical and reporting skills, the candidate should have proven record of good cooperation and teamwork orientation.
– Knowledge of the supply function, other UN languages, business analysis software systems and/or UNHCR corporate software systems would represent additional assets.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Journalism; Public Administration; Communication;
International relations; Political Science; Law;
or other relevant field.
Essential
Experience in humanitarian operations in a field environment. Excellent knowledge of local institution, politics and culture.
Desirable
Fund-raising and programming/programme management experience. Experience of working with social media.
Functional Skills
CM-Strategic Communication;
IT-Computer Literacy;
PG-UNHCR’s Programmes;
UN-UNHCR Operations, mandate, principles and policies;
DM-Data collection methodologies;
MS-Networking;
Relevant Job Experience
Position Competencies
Competencies as defined in Job Profile
Language Requirements
Knowledge of English and UN working language of the duty station if not English.
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See below for this postion’s Operational Context
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Operational Context
Direct supervision is normally exercised by Head of Field Office Nyamata who provides guidance on the applicable procedures. Advice may also be provided by relevant functional units at Branch Office, Regional Office and/or HQ. External contacts are with a broad range of partners and stakeholders, including inter alia, government, media, embassies, donors, UN agencies, NGOs and other national and international organizations, as well as general public on matters of importance to the Organization.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Closing Date
The closing date for submission of applications is 10 March 2021.
