ROLE DESCRIPTION
Application deadline: November 12, 2023
The Application Development Analyst will work to continuously support and innovate upon existing banking software and associated mobile applications within the HOPE International network. The initial focus of the role is support for FLOW, an in-house customer registration and loan application software, and will expand to other digital banking platforms.
RESPONSIBILITIES
- Promote and contribute to the fulfillment of HOPE International’s mission and vision
- Web & Mobile Application Development & Support
- Maintain and support the FLOW web and mobile applications for an international network of users, providing second-level troubleshooting support and monitoring system availability
- Develop code for bug fixes, new features, and platform optimization on FLOW web and mobile applications in collaboration with the FLOW product leader and business leads
- Provide training and documentation for FLOW business leads and IT/MIS personnel to support first-level support issues
- Support the integration of FLOW with other banking, reporting, and third-party platforms
- Collaborate with cyber security officers and internal audit resources to ensure the integrity of developed software, applications, and data
- Support for other web applications and software as needed
- API Development
- Develop APIs to integrate the variety of systems in use at HOPE and HOPE field programs
- Create test code and scenarios for testing your own code and others’ code
- Work with testing software to replicate user activity test scenarios
- Data Warehouse Support
- Support data warehouse development as needed
QUALIFICATIONS
- Personal confession of Christian faith and commitment to the mission and vision of HOPE International
- Bachelor’s degree in information or computer science, engineering, or related field required
- At least 3 years of development experience, with demonstrated proficiency in mobile and web application development and support
- Must be proficient in modern web applications and mobile app development. Experience in Flutter, C#, and SQL required; Python and Java ideal
- Strong communication, cross-cultural, and problem-solving skills; knowledge of French, Swahili, Kinyarwanda, Kirundi, or Spanish is a plus
- Willing to travel internationally to the countries where HOPE International operates.
SPECIAL APPLICATION INSTRUCTIONS
* Note on salary: HOPE International determines starting salary ranges based on internal equity and the external market. Because we take a market-based approach to pay, this salary range is specific to US-based employment. Hires made in other countries will have a salary range based on local market factors and this range will be disclosed during the interview process.
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