Agile Coach at Rwanda Social Security Board (RSSB) :CLOSING DATE: 13-May-2024

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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Agile Coach

Are you a seasoned Agile practitioner passionate about fostering a culture of collaboration, continuous improvement, and efficient delivery? Join our organization as an Agile Coach and lead our journey towards agile excellence!

As an Agile Coach, you will take the lead in driving the organization-wide adoption and effective rollout of agile methodologies. You will be the catalyst for a transformative shift in culture, empowering teams to wholeheartedly embrace agile principles and ways of working. By staying updated with the latest industry trends, you will tailor agile approaches to cultivate an environment of transparency, collaboration, and continuous improvement.

Reporting to the Chief Technology and Information Officer, the Agile Coach will be responsible for spearheading the organization’s agile transformation by collaborating with leaders to define the vision, training teams across all levels on agile methodologies, and facilitating agile ceremonies. You will coach scrum teams, product owners, and scrum masters. You’ll also implement the metrics of measuring agile performance while aligning practices across departments to scale agile frameworks.


About RSSB 

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in providing up to 20% of liquidity for the financial sector. With approximately 12 million members in the above six schemes, encompassing close to 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.


Key Duties and Responsibilities

  1. Collaborate with senior leadership and executive teams to establish a strategic vision and roadmap for agile transformation within the organization.
  2. Educate and train employees at all levels on agile principles, practices, and frameworks, fostering a deep understanding and buy-in for agile methodologies.
  3. Facilitate agile ceremonies and events, such as sprint planning, daily standups, retrospectives, and program increment (PI) planning, ensuring adherence to agile best practices.
  4. Coach and mentor cross-functional teams, product owners, and scrum masters, providing guidance on agile practices, problem-solving, and continuous improvement.
  5. Identify and address barriers to agile adoption, proposing solutions and change management strategies to overcome resistance and cultural challenges.
  6. Develop and implement agile metrics and reporting mechanisms to measure and improve delivery efficiency, cycle time, and overall team performance.
  7. Collaborate with various departments and functions to scale agile practices across the organization, ensuring alignment and consistency in agile implementations.
  8. Stay up to date with the latest agile trends, frameworks (e.g., Scrum, Kanban, Scaled Agile Framework), and industry best practices, adapting and tailoring approaches to fit the organization’s needs.
  9. Facilitate knowledge sharing and continuous learning by organizing agile communities of practice, workshops, and training sessions.
  10. Promote a culture of transparency, collaboration, and continuous improvement, fostering an environment that embraces change and empowers teams.
  11. Readily available to assist with any additional related tasks as assigned by the supervisor.


Key Qualifications and Experience

The successful candidate must have at least:

  1. Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Project Management) or equivalent experience.
  2. Minimum of 5 years of experience as an Agile Coach or Scrum Master, with a proven track record of leading agile transformations in large organizations.
  3. You have an added advantage if you are a Certified Agile practitioner (e.g., Certified Scrum Master, Certified Scrum Professional, SAFe Agilist).


Key competencies

Technical Competencies:

  1. Comprehensive knowledge and practical experience with agile methodologies, frameworks, and best practices (e.g., Scrum, Kanban, SAFe, LeSS).
  2. Strong understanding of project management principles, software development life cycles, and product development processes.
  3. Proficiency in agile project management tools and collaboration software.
  4. Experience with agile metrics and reporting frameworks.
  5. Knowledge of software development and testing practices (e.g., continuous integration, continuous delivery, test-driven development).

Behavioral Competencies: 

  1. Excellent communication, facilitation, and presentation abilities.
  2. Strong leadership, coaching, and mentoring skills.
  3. Ability to build trust and foster collaboration across diverse teams and stakeholders.
  4. Analytical and problem-solving skills to identify and address challenges in agile adoptions.
  5. Change management and organizational development expertise.


Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by Monday 13, May 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

 Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here for more details & Apply











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