Job responsibilities
Qualifications
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Bachelor’s Degree in Economics
0 Year of relevant experience
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Bachelor’s Degree in Public Administration
0 Year of relevant experience
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Bachelor’s Degree in Sociology
0 Year of relevant experience
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Bachelor’s Degree in Development Studies
0 Year of relevant experience
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Bachelor’s Degree in History
0 Year of relevant experience
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Bachelor’s Degree in Education
0 Year of relevant experience
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Bachelor’s Degree in Anthropology
0 Year of relevant experience
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Degree in International Relations
0 Year of relevant experience
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Bachelor’s Degree in Environmental Sciences
0 Year of relevant experience
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Bachelor’s Degree in Natural Sciences
0 Year of relevant experience
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Bachelor’s Degree in Business Administration
0 Year of relevant experience
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Bachelor’s Degree in History with Education
0 Year of relevant experience
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Bachelor’s Degree in Cultural Heritage Management
0 Year of relevant experience
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Bachelor’s Degree in Customer Relations
0 Year of relevant experience
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Bachelor’s Degree in Translation and Interpretation
0 Year of relevant experience
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Bachelor’s Degree in Museology
0 Year of relevant experience
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Bachelor’s Degree in Heritage Studies
0 Year of relevant experience
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Bachelor’s Degree in Socio-Linguistics
0 Year of relevant experience
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Bachelor’s Degree in History of Arts
0 Year of relevant experience
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Modern Foreign Languages
0 Year of relevant experience
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Bachelor’s Degree in Conservation Biology
0 Year of relevant experience
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Bachelor’s degree in Tourism Studies
0 Year of relevant experience
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Bachelor’s degree in Tourism and Hospitality
0 Year of relevant experience
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Bachelor’s degree in Travel and Tourism Management
0 Year of relevant experience
Required competencies and key technical skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Creative, proactive, customer focused, solutions led and results-oriented
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Knowledge of Rwandan culture
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Strong organizational, communication and managerial skills with high attention to detail;
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Strong verbal and written communication skills as well as good customer care skills;
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Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
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Excellent written and verbal communication skills including the ability to prepare detailed technical plans, reports and presentations
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Strong written and verbal communication skills with ability to prepare and deliver effective and professional presentations, briefs, reports, etc.
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Demonstrated good interpersonal communication skills;
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Experience in working with multi-national and multi-cultural work environments;
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Demonstrated ability to work well in an inter-cultural environment;
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Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;
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Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;
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Ability to establish and maintain effective working relations with people of different national and cultural backgrounds
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Ability to understand multiculture environment
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Ability to really listen to customers
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Customer services skills
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Knowledge of Rwandan History, Ethics and Values;
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Ability to communicate with people outside the organisation, representing the organisation to customers, the public, government, and other external sources
Psychometric Languages
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English
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Français
Psychometric Domains
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Problem solving
Competence / Skills
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Decision making
Competence / Skills
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Analytical skills
Competence / Skills
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Attention and concentration
Behavior and attitude
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Behavioral observations
Behavior and attitude
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Conceptual capacity
Aptitude
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Active Listening
Communication skills
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