Job description
MAIN FUNCTIONS/RESPONSIBILITIES
– Conducts needs analysis to identify gaps and determine the objectives of the training and development activities by using appropriate methods and tools
– Designs and develops training programs for specific target groups based on their analysed needs, and ensures that developed training materials are meeting all required standards
– Organise and implement training and development activities for the target groups, recommends methods, monitors assignment and asking feedback from target group and giving feedback to trainers
– Conduct coaching sessions to provide feedback and counseling on performance improvements needed and to recognize quality service provided.
– Evaluates the results, the learnings and the transfers of the learned to the working environment.
– Updates the training and development activities as well as the materials on a quarterly basis and when need be
– Maintains records of training and development activities, tracks trainee progress and the transfer of the learned to the working environment.
– Identifies trainers for the different activities and topics, integrate them in the designing (including learning and teaching materials), implementing and evaluating of the activities.
– Work with trainers to provide the skills and materials to continually improve, adapt, and cater trainings based on post
– test performance data and information on individual teacher performance gathered during coaching sessions
Job profile
Academic certificate and working experience
– Master’s Degree in Education, journalism and communication, Applied Statistics, Economics with two year experience in training management processes or in teaching in higher learning institutions
– Bachelor’s degree in Education, journalism and communication, Applied Statistics, Economics with five year experience in training management processes or in teaching in higher learning institutions Professional and methodical competences
– Knowledge of English and French languages
– Apply learning theories, methods and technology
– Select and use materials to support learning
– Deal with special needs and diversity
– Apply statistical methods and tools, and interpret statistical data
– Develop curriculum
– Determine learning needs
– Apply quality standards for training
– Create and deliver presentations
– Use of statistical software like STATA, SPSS, R, Python
– Manage projects and time effectively
– Strong organisation skills Social and personal Competencies
– Effective listening and interpersonal communication
– Diversify the scope of activities to achieve equal treatment and consider diversity
– Demonstrate intercultural competencies
– Select appropriate activities to manage interested parties
– Network with interested parties, i.e. making connections and building relationships
– Follow code of conduct or the declaration of values
– Handle conflicts
– Develop professionally
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