We are looking for a diligent Information Technology Associate to join our team. Your responsibilities will include providing hardware and software support, performing system updates, managing databases, and maintaining network security.
The ideal candidate will have a strong understanding of computer systems, network functions, and IT support systems. You should possess strong problem-solving skills and the ability to troubleshoot complex IT issues. Ultimately, the role of the Information Technology Associate is to ensure smooth and efficient technology operations that allow for optimal business functions.
Responsibilities
- Provide IT support to staff and manage helpdesk issues
- Install, configure, and maintain software and hardware systems
- Ensure the security of IT infrastructure and protect against unauthorized access
- Perform system updates and maintain system functionality
- Manage databases and data backup/recovery procedures
- Contribute to policy and procedure development for IT department
- Assist in training staff on new technologies and systems
- Maintain inventory of IT equipment and software
- Participate in IT projects and contribute to system upgrades
- Comply with IT policies and procedures, as well as industry standards
Qualifications
- Proven work experience in an IT support role
- Proficiency in managing network systems and database administration
- Experience with various operating systems including Windows, Linux, and MacOS
- Understanding of IT security principles
- Strong problem-solving abilities and attention to detail
- Excellent communication skills and ability to explain technical issues clearly
- Associate’s degree in Information Technology, Computer Science, or related field
- Certifications such as CompTIA A+, Network+, Security+ or similar are a plus
The interested candidates who fulfill the above requirements should submit/send their application letters/CV which must include the following information:
- Motivation letter of interest
- Updated CV/resume
- Certificates or any other documents that proves your experience
- Contact information for at least two professional references
Qualified candidates should submit above mentioned documents in English using the following link…https://docs.google.com/forms/d/e/1FAIpQLSctCo7Tevfcfr3B2FWeIEq9wsrYGZUi90W45bLPnVD87af-2w/viewform?usp=header not later than 15 September 2025 at 6:00 pm. Only shortlisted candidates will be notified for the next steps. Interested and qualified people with disabilities are encouraged to apply.
NSENGIMANA Rafiki Justin
Founder & Executive Director
Happy Family Rwanda Organization
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