Job responsibilities
• Maintain PCs, Laptop & Office Hardware snd identify and repair troubleshooting problems for data-processing tools; • setting up new computers, peripherals, and software applications for RTTI and employees. • Organize trainings for software users and suitable computer applications suitable for RTTI; • Performing data backups and ensuring the ability to recover data in case of system failure • Implementing and enforcing security strategies to protect RTTI data • Creating and managing user accounts, resetting passwords, and managing access levels. • Maintenance and troubleshooting of facilities of internet connectivity • Monitoring network performance, identifying and resolving network connectivity issues • Provide professional and technical advice to her/his supervisors. • Perform any other tasks assigned by her/his supervisor.
Qualifications
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Advanced diploma in Software Engineering
0 Year of relevant experience
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2
Advanced diploma in Computer Science
0 Year of relevant experience
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3
Advanced diploma in Computer Engineering
0 Year of relevant experience
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4
Advanced Diploma in Electronics and Telecommunications
0 Year of relevant experience
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5
Advanced Diploma in Information Technology (IT)
0 Year of relevant experience
Required competencies and key technical skills
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1Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
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2Interpersonal skills
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3• Fluent in Kinyarwanda and English. Knowledge of French will be an added advantage
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4Problem solving skills
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5Understanding of specifications for different ICT equipment, PCs, Printers, scanners;
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6Skills in Desktop Support, Network Administration and System Administration
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7Knowledge of computer hardware/software technologies;
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8Ability to analyze technical issues, identify root causes, and implement solutions effectively.
Psychometric Languages
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1English
Psychometric Domains
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1
