Digital Ambasador Supervisor (Gatsibo) at Rwanda information society authority (RISA) : Deadline: Dec 16, 2024

Job responsibilities

Duties and Responsibilities: • Act as the supervisor of DAs’ daily activities • Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans • Lead quarterly reviews of the DAs’ achievements • Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools. • Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery • Ensure effective management of DAP equipment and tools • Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery


• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development • Supervise the learning and development process for the DAs and ensure their full participation in related programs/training • Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content • Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA. • Collect information and report on other digital skills development related activities conducted in the district. • Act as a liaison between DAP coordination office in RISA and the district and other stakeholders. • Participate in DA trainings which will be provided throughout the project lifecycle. • Participate in DAP-related planning activities within the DAP coordination office. Reporting: • The Digital Ambassadors Supervisors will report to the DAP coordination office.

Deliverables: • Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA. • Monthly report on Digital Community Clubs at the district level Terms of employment: • This is a position with initial contract of one year, renewable based on performance and availability of resources • The dut

Selection Criteria: • Rwandan national • Kinyarwanda fluency • English proficiency • Aged between 22 and 35 years. • Must have A0 or A1 level equivalent education ICT or a related field. • Must submit a certificate of residence signed by the Cell leadership as a proof that he/she resides in the District where he/she will operate. • Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills: • At least 2 years of proven prior experience as a trainer/instructor • Proof of digital skills or ICT-related competency, preferably via the • International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications. • Structured work style with a high degree of self-organization, flexibility and creativity • Strong communication, presentation, and moderation skills • Previous experience as a people manager or supervisor is an added advantage

• • 1

    Advanced diploma in Computer Science

    2 Years of relevant experience

• • 2

    Advanced diploma in Computer Engineering

    2 Years of relevant experience

• • 3

    Advanced diploma in Information and Communication Technology

    2 Years of relevant experience

• • 4

    Advanced diploma in Electronics and Telecommunication Engineering

    2 Years of relevant experience

• • 5

    Bachelor’s Degree in Computer Science

    2 Years of relevant experience

• • 6

    Bachelor’s Degree in Computer Engineering

    2 Years of relevant experience

• • 7

    Bachelor’s Degree in Information and Communication Technology

    2 Years of relevant experience

• • 8

    Bachelor’s Degree in Electronics and Telecommunication Engineering

    2 Years of relevant experience

• • 9

    Bachelor’s Degree in Business Information Technology

    2 Years of relevant experience

• 10

  Advanced diploma ( A1) in Business Information Technology

  2 Years of relevant experience
  
  
  

• 1
  Icyemezo cy’uko utuye wandikirwa n’akagali

Required competencies and key technical skills

• • 1
    Integrity

• • 2
    Strong critical thinking skills and excellent problem solving skills.

• • 3
    Inclusiveness

• • 4
    Accountability

• • 5
    Communication

• • 6
    Teamwork

• • 7
    Client/citizen focus

• • 8
    Professionalism

• • 9
    Commitment to continuous learning

• • 10
    Resource management skills

• • 11
    Analytical skills

• 12
  Leadership skills

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