Job responsibilities
 Maintain and troubleshoot all network and computer related issues;  Integrate security, physical control solutions for all confidential data and systems;  Monitor performance and manage parameters to provide fast responses to front-end users.  Identify user needs and system functionality and ensuring ICT facilities meet these needs  Planning, budgeting, developing and implementing ICT action plan  Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours  Scheduling upgrades and security backups of hardware and software  To ensure relation with external ICT companies  To install computers, printers and other peripheral devices  To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.
 Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s  Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.  Install, maintain, troubleshoot and update operating systems, antivirus and application programs.  Removal/disposal of non-functional ICT equipment’s.  Provide effective IT support in different departments on time  To ensure that software license laws are adhered to.  Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications.  To ensure the integrity, security, confidentiality of data kept in departments  To perform other related duties and responsibilities assigned by supervisor.  Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them
Qualifications
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Advanced diploma in Computer Science
0 Year of relevant experience
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2
Advanced diploma in Information and Communication Technology
0 Year of relevant experience
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3
Advanced diploma in Electronics and Telecommunication Engineering
0 Year of relevant experience
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4
Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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5
Bachelor’s Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
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6
Bachelor’s Degree in Information Management Systems,
0 Year of relevant experience
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7
Advanced Diploma in Information Management System
0 Year of relevant experience
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8
Bachelor of Science in Computer Science
0 Year of relevant experience
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9
Bachelor’s Degree in Business Information Technology
0 Year of relevant experience
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10
Advanced diploma ( A1) in Business Information Technology
0 Year of relevant experience
Required certificates
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1Certifications in A++, N++, MCIP, MCSA, CCNA
Required competencies and key technical skills
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1Integrity
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2Strong critical thinking skills and excellent problem solving skills.
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3Problem solving skills
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4Decision making skills
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5Networking skills
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6Time management skills
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7Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
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8Knowledge of database security, backup and recovery, and performance monitoring standards;
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9In-depth knowledge of computer hardware, software, and networks
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10Understanding of security considerations in software development, including secure coding practices and knowledge of common vulnerabilities
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11Skills in managing information security risks to ensure data confidentiality, integrity and availability
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