Job description
1. Coordinate all activities in the unit
2. Identify user needs and system functionality and ensuring that ICT facilities meet these needs;
3. Planning, budgeting, developing and implementing the ICT action plan,
4. To design and implement the NembaDH strategy for development of information systems and technology
5. Maintaining and developing a modern, cost effective, stable and secure ICT infrastructure available 24 hours.
6. Scheduling upgrades and security backups of hardware and software systems;
7. Setting up and monitoring contracts with external suppliers for the provision of technical support as required;
8. Developing, in liaison with HR, a formalized training programme for all users with the aim of raising skills, standards and awareness in the use of ICT applications
9. Ensuring that software licensing laws are adhered to;
10. Providing secure access to the network for remote users;
11. To ensure capacity building by planning and finding trainings for end users and ICT staff
12. To ensure relation with external ICT companies
13. To establish the ICT monthly, semester and annual reports and submit it to head of departments
14. To ensure that NembaDH web site and other web based communication platform are well managed
15. To ensure effective support in all department in ICT issues
16. To ensure the integrity, security and confidentiality of data kept in department 17. Ensure continuous improvement of the institution performance standards to achieve planed goals and objectives
18. Submit monthly, quarterly and annually report to the supervisor
19. Perform other related duties as required
Job profile
A0 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology, Information Management System,Electronics and Telecommunication Engineering or A1 in Computer Science, Software Engineering, Computer Engineering, Information and Communication Technology Key Technical Skills & Knowledge required:
– Knowledge of Rwanda’s ICT Policies and Strategies;
– Proficiency in web application security and database security;
– Knowledge of all database vendor versions;
– Proficiency in designing, writing, editing, and debugging programs and databases;
– Interpersonal Skills;
– Communication skills
– Negotiation Skills;
– Problem
– solving skills;
– Analytical skills a
– Fluency in Kinyarwanda, English and/ or French; knowledge of all is an advantage.
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