Job responsibilities
 Quality oversight over the laboratories and has direct access to the highest level of management at Laboratory Services Department;  Advise the management on all aspects of quality management system within Laboratory Services Department;  Ensures that the quality management system is implemented and always followed;  Coordinate the initiation and creation, review, and revision of all quality management systems documents of Rwanda FDA in compliance with ISO 9001:2015 standard, ISO/IEC17025:2017, WHO GPPQCL and WHO GBT Tool for the evaluation of national regulatory systems for medical products and ensure that all controlled documents are available, controlled and updated;  Coordinate the reception, handling, and investigation of customer complaints to enable timely feedback from the responsible person, department, division or unit.  Prepares audit schedules and ensures that audits are conducted as planned.  Reports the performance of the system to the department management.  Collects and prepares information/ data for use by management for management review.  Manage the document management system including reviews and approvals;  Acts as a management representative on issues of quality management systems.  Liaises with accreditation and relevant international bodies on quality management systems assessments.  Ensures that all laboratory staff are effectively trained on quality management system.
Qualifications
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1Bachelor’s Degree in Food Science and Technology
3 Years of relevant experience
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2Master’s Degree in Food Science and Technology
1 Years of relevant experience
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3Bachelor’s Degree in Pharmacy
3 Years of relevant experience
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4Bachelor’s Degree in Chemistry
3 Years of relevant experience
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5Master’s Degree in Chemistry
1 Years of relevant experience
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6Bachelor’s Degree in Food Sciences
3 Years of relevant experience
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7Bachelor’s Degree in Quality Management Systems
3 Years of relevant experience
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8Bachelor’s Degree in Quality Management
3 Years of relevant experience
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9Master’s Degree in Quality Management
1 Years of relevant experience
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10Master’s Degree in Food Sciences
1 Years of relevant experience
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11Master’s Degree in Quality Management Systems
1 Years of relevant experience
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12Master’s Degree in Pharmaceutical Sciences
1 Years of relevant experience
Required competencies and key technical skills
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1Resource management skills
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2Analytical skills
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3Problem solving skills
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4Decision making skills
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5Mentoring and coaching skills
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6Risk management skills
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7Results oriented
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8Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
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9Communication skills
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10Time management skills
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