Job responsibilities
Elaborate the annual communication plan and its corresponding budget; Maintain relationships with various public and private media; Collect complaints of internal services on needs of public in terms of institution’s information. Elaborate corresponding communications/messages based on targeted group and disseminate them via most appropriate media. Develop methods, tools to be used and launch the surveys; Collect compiles and analyzes the results of investigations and complaints received in the suggestions’ box and identify key ideas; Collect and processes information from users on their expectations, satisfactions, and type of disputes with the institution; Provide advice and recommendations to improve the image and quality of the services delivered by the institution.
-
-
1Bachelor’s Degree in Communication
0 Year of relevant experience
-
-
-
2Bachelor’s Degree in Journalism
0 Year of relevant experience
-
-
-
3Bachelor’s Degree in Public Relations
0 Year of relevant experience
-
-
-
4Bachelor’s Degree in Media
0 Year of relevant experience
-
-
5A holder of a Bachelor’s Degree in any field with relevant Professional experience in communication, or media is eligible
3 Years of relevant experience
Required competencies and key technical skills
-
-
1Resource management skills
-
-
-
2Analytical skills
-
-
-
3Problem solving skills
-
-
-
4. Decision making skills
-
-
-
5. Time management skills
-
-
-
6. Risk management skills
-
-
-
7. Results oriented
-
-
-
8. Digital literacy skills
-
-
-
9. Research and critical thinking skills
-
-
-
10. Ability to convey ideas clearly and concisely
-
-
-
11. Verbal, non-verbal and written communication skills
-
-
-
12. Creative thinking skills and solution-oriented attitude
-
-
-
13. Knowledge of online communication tools with special emphasis in audio-visual production and dissemination
-
-
-
14. Report writing and presentation skills
-
-
-
15. Fluency in speaking and writing Kinyarwanda, English and/or French. Fluency in all 4 national languages (including. Swahili) is an added advantage.
-
-
-
16. Ability to understand and apply fundamental concepts and principles related to investigating facts, gathering and packaging of information for effective delivery to audiences;
-
-
17. Ability to develop and implement communications initiatives using appropriate tools and channels;
Click here for more details & Apply