PURPOSE OF POSITION:
The People, Culture and Administration Manager is responsible for all aspects of the human resource function within the VisionFund Rwanda Office. Reporting to the Chief Executive Officer, the position is responsible primarily for staffing, recruiting, retention, performance management, employee relations, compensation, compliance, individual development and succession planning. The incumbent ensures that HR initiatives are aligned with VFM’s mission, values and long-term business strategy, and that they support the evolving HR needs of the business. The overall objective of the position is to support the development and retention of a high-performance work force and a learning culture. The position holder is also responsible for overseeing administration functions such as procurement, fleet management, logistics etc.
MAJOR RESPONSIBILITIES:
Formulation, implementation and review of P&C policies and Procedures:
- Maintain the People and Culture policy, researching, recommending changes additions, deletions as appropriate in light with changing organization needs and legal requirements.
- Develop, communicate and implement standard operating procedures to promote efficiency and consistency in handling day to day People & Culture needs by Line Managers and staff.
- Advising leadership and staff on the interpretation and application of specific policies and procedures to individual employee situation.
- Contributes in senior management strategic planning, with responsibility for People & Culture policies and procedures and administration.
- Prepare monthly management report pertaining to People & Culture and administration issues.
Effective resourcing of staff:
- Develop processes and tools to efficiently and effectively meet VisionFund staffing needs on a timely basis i.e. assessment, recruitment, candidate screening, selection, hiring and orientation.
- Work with hiring managers in planning and coordinating hiring and termination processes.
- Develop and Lead hire orientation program.
- Timely renewal of employee contracts.
- Lead the senior management in succession planning.
Effective management of Employee Relations function:
- Support VisionFund with disciplinary processes conducted, ensuring compliance with the Company’s Code of Conduct and procedures.
- Competent representation of the Company in all disputes referred to the Labor court.
- Ensure accurate and timely employee communication and communication structures.
Compensation:
- Work closely with CEO in developing and administering pay and benefit programs which attract, retain and motivate staff and are externally competitive.
- Periodically research and recommend cost of living adjustments.
- Coordinate with finance to ensure timely process of payroll Maintain and administer employee insurance, pension, accident cover and ensure timely renewal of vendor contract.
- To ensure that staff welfare is provided as anchorage for employee motivation.
- To ensure that Health insurance policy for all employees.
Procurement:
- Analyze the purchase request from the user departments and determine the appropriate method of procurement.
- Provide oversight and guidance to the procurement committee.
- Procurement to be in line with the procurement policy.
Effective management of training, development succession, talent and performance management:
- Administer the monthly, quarterly and annual performance evaluation process as required by the policy.
- Recommend employees recognition activities to honor individual milestones and achievements.
- In consultation with the senior management, develops performance indicators and standards in promoting staff to higher post.
- Coordinating staff training requirements.
- Create an induction program for new staff orientation including content and schedule.
- Implement strategies and activities that instill a performance management culture in the organization.
- Reviews and upgrades the performance appraisal instrument, at least yearly to determine effectiveness and applicability; Conducts consultations with department heads to determine performance indicators and benchmarks per position.
Security Management:
- Handle all security alerts to both staff members and visitors.
- Facilitate training on security to the staff members.
Administration:
- Fleet management.
- Property management.
- Stores management.
- Life insurance management and timely payment of the pension to insurance company.
And any other duties that may be assigned by the CEO from time to time.
KNOWLEDGE, SKILLS & ABILITIES:
- Bachelor’s and preferably advanced degree in Human Resource Management, organization development, organizational psychology or similar.
- 5 years’ experience in human resource management in progressively responsible roles, with sound cross-functional experience.
- Managing people Professionally.
- Leading People.
- Managing Conflict.
- Interpersonal skills.
- Communication skills (written and verbal).
- Delivering Objectives.
- Computer literacy.
- Basic financial skills.
- 5 years’ experience in human resource management in progressively responsible roles, with sound cross-functional experience.
- English & Kinyarwanda.
Preferred Skills, Knowledge and Experience:
- Expertise in national labor law, employment legislation & employment practices.
- Excellent interpersonal, communications, customer service, consulting, coaching and organizational skills, with a track record of driving change and innovation.
- Strong problem solver with strong business skills and strategic acumen, analytical skills, and excellent team-building skills.
- Both strategic and tactical: able to lead in a ‘role up your sleeves’ manner that is perceived to be people-centric and effective.
- Culturally astute, respectful and tolerant, able to promote and support diversity in the workplace, and able to gain the trust and respect of peers.
- Willingness to travel to branch offices.
- Experience in reporting to the Board using Microsoft applications such as word and power point.
Work Environment/Travel:
- The position requires ability and willingness to travel domestically and internationally up to 25% of the time.
