Reviewer (Southern New Hampshire University)
Closing on: Apr 8, 2024
About the Company
Southern New Hampshire University (SNHU), in partnership with Inkomoko, launched an education assessment center in Kigali (GEM-Hub) to provide online education support to students globally through student project reviews and feedback to enable them demonstrate mastery.
Company Values
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback.
- Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
- We Eat Goat: we celebrate success and support each other in hard times.
About the Opportunity
Reviewers are responsible for evaluating student project submissions using a rubric designed specifically for each project. The Reviewer provides specific, actionable feedback to students for any areas of the project that require improvement and resubmission. Words of encouragement are also provided to help keep the student on-track. Additionally, Reviewers occasionally work in teams with peers and attend individual and team meetings.
Responsibilities
- Use rubrics and supplemental information to provide fair and consistent education evaluations with encouraging, specific, and actionable feedback.
- Perform education evaluations and communicate with students through an online Learning Management System
- Maintain an in-depth knowledge of every component of the curriculum within the assigned workload
- Respond to student outreach swiftly and return evaluations to students within 48 hours of submission
- Complete program improvement assignments, as needed
- Attend in-person, online video, and telephone meetings with the manager or team members
- Participate in quality assurance processes
- Participate in assessment norming processes
- Support academic integrity validation
- Protect student privacy
- All Reviewers are encouraged to join and visit the online Reviewer community
- Work in a team – both as a leader and active follower in person and digitally
- Assess student submissions ethically with integrity, and honesty
- Other duties as required to ensure the success of the assessment center.
Minimum Qualifications
- Must have a Master’s Degree
- Prior college-level experience with online learning preferred
- Knowledge or expertise in competency-based education
- Ability to score consistently using a rubric
- Skill working in an electronic management system
- An encouraging and respectful attitude toward all students and colleagues; a “can-do” attitude
- Demonstrated level of English fluency at the academic/higher education level
- Demonstrated fluency in the use of technology, especially software applications
- Demonstrate ability to learn and utilize rapidly changing technological platform
- Fluency in at least one or more East African languages (Kinyarwanda, Kirundi, French, Swahili) preferred.
What You’ll Get
Working Conditions & Physical Requirements
Reviewers will work 5 days a week (including 1 weekend day). The 1st floor office has dedicated parking spaces, break room, conference rooms, and lots of natural light, co-located with Inkomoko Business Development.
Best practice is to evaluate all projects assigned to the Reviewer and respond to every comment or question by a student each day.
Compensation
Reviewers will be offered a competitive Salary, health insurance, paid leave (including sick, vacation, and parental leave), and a one-year contract, renewable at the end of the contract period, depending on performance.
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