Centralized ICT Acquisition Officer at Rwanda Information Society Authority (RISA) Under Statute :Deadline: Mar 28, 2024

Job responsibilities

Administer ICT equipment specifications and acquisition process • Analyze and take proper decision ICT requests from different institutions and on what type of software and hardware configurations that are required for the organization • Monitor the proper delivery of the requested ICT equipment. • Monitor and work on maintaining the LAN or WAN infrastructure in the office. Ability to troubleshoot TCP / IP networking issues. • Make sure the PC’s/ Laptop’s function properly, take measures to avoid downtime and monitor to keep things smoothly • Taking care of all the networking issues and troubleshoot it as soon as possible • Maintaining and creating a document management system to protect and restore the data. • Provide phone, remote access, and desktop support of Intel based hardware and software systems. • Track assigned tasks throughout problem solving life cycle using the firm’s Helpdesk system. Must maintain accurate and timely service tickets. • Maintain licensing compliance and asset tracking databases of hardware and software. • Serve as local data recovery expert of failed hard drives and PC based systems. • Assist users in configuring approved wireless devices.

Minimum qualifications

• • Advanced diploma in Electronics and Telecommunication Engineering

    0 Year of relevant experience

    verified

• • 2
    Bachelor’s Degree in Computer Science

    0 Year of relevant experience

• • 3
    Bachelor’s Degree in Computer Engineering

    0 Year of relevant experience

• • 4
    Bachelor’s Degree in Information and Communication Technology

    0 Year of relevant experience

• • 5
    Bachelor’s Degree in Electronics and Telecommunication Engineering

    0 Year of relevant experience

• • 6
    Advanced diploma in Computer Science

    0 Year of relevant experience

• • 7
    Advanced diploma in Computer Engineering

    0 Year of relevant experience

• 8
  Advanced diploma in Information and Communication Technology

  0 Year of relevant experience

Required competencies and key technical skills

• • 1
    Resource management skills

• • 2
    Analytical skills

• • 3
    Problem solving skills

• • 4
    Decision making skills

• • 5
    Time management skills

• • 6
    Risk management skills

• • 7
    Results oriented

• • 8
    Digital literacy skills

• • 9
    Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage

• • 10
    Proficient in Internet technologies and infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks, data center infrastructure, IPV6, VPN, Network Security;

• • 11
    Good understanding of ICT specifications for different equipment, PCs, Printers, scanners, etc.;

• 12
  Certifications in A++, N++, MCIP, MCSA, CCNA are an added advantage

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