6 Job Positions of Injustice Cases Administration Specialist at Ombudsman Office Under Statute : Deadline: Mar 15, 2024

Job responsibilities

• • Review and analyze complaints cases received from citizens and propose appropriate action; • Conduct and organize the mediation and prepare the reports • Conduct citizens hearing and prepare the reports; • Update complaints database and provide reports on monthly basis; • Monitor and follow up the Cyber-Cafes functioning; • Manage complaints database and ensure its regular update • Provide statistics related to injustice; • Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved; • Establish weekly, monthly, annual activities reports; • Manage the equipment and materials put at his/her disposal; • Performs other duties assigned by the supervisor.

Minimum qualifications

• • • • Bachelor’s Degree in Public Administration

        3 Years of relevant experience

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    • • 2

        Bachelor’s Degree in Sociology

        3 Years of relevant experience

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    • • 3

        Master’s Degree in Public Administration

        1 Years of relevant experience

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    • • 4

        Bachelor’s Degree in Law

        3 Years of relevant experience

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    • • 5

        Bachelor’s Degree in Peace Studies

        3 Years of relevant experience

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    • • 6

        Master’s Degree in Peace Studies

        1 Years of relevant experience

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    • • 7

        Master’s Degree in Sociology

        1 Years of relevant experience

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    • • 8

        Master’s Degree in Governance and Leadership

        1 Years of relevant experience

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    • • 9

        Master’s Degree in Social Work

        1 Years of relevant experience

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    • • 10

        Business Administration

        1 Years of relevant experience

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    • • 11

        Bachelor’s Degree in Business Administration

        3 Years of relevant experience

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    • • 12

        Master’s Degree in Governance and Development

        1 Years of relevant experience

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    • • 13

        Master’s Degree in Administrative Law

        1 Years of relevant experience

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    • • 14

        Master’s Degree in Civil Law

        1 Years of relevant experience

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    • • 15

        Bachelor’s Degree in Governance and Leadership

        3 Years of relevant experience

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    • • 16

        Master’s Degree in Public Law

        1 Years of relevant experience

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    • • 17

        Governance and Development

        3 Years of relevant experience

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    • • 18

        Social Work

        3 Years of relevant experience

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    • • 19

        Bachelor’s degree in Administration Science

        3 Years of relevant experience

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    • • 20

        Master’s degree in Administration Science

        1 Years of relevant experience

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    • • 21

        Bachelor’s Degree in Management

        3 Years of relevant experience

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    • • 22

        Development Studies

        1 Years of relevant experience

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    • • 23

        Master’s Degree in Peace Studies and Conflict Resolution

        1 Years of relevant experience

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    • • 24

        Bachelor’s Degree in Peace Studies and Conflict Resolution

        3 Years of relevant experience

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    • • 25

        Master’s Degree in Peace and Conflict Studies

        1 Years of relevant experience

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    • • 26

        Master’s Degree in Peace and Conflict Transformation

        1 Years of relevant experience

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    • • 27

        Bachelor’s Degree in Peace and Conflict Studies

        3 Years of relevant experience

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    • • 28

        Bachelor’s Degree in Peace and Conflict Transformation

        3 Years of relevant experience

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    • 29

      Bachelor’s Degree in Development Studies

      3 Years of relevant experience

Required competencies and key technical skills

• • • • Resource management skills

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    • • 2
        Analytical skills

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    • • 3
        Problem solving skills

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    • • 4
        Decision making skills

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    • • 5
        Time management skills

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    • • 6
        Risk management skills

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    • • 7
        Results oriented

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    • • 8
        Digital literacy skills

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    • • 9
        Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

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    • • 10
        Legal analytical skills;

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    • • 11
        Knowledge of Rwandan legal system with a good knowledge of other legal systems;

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    • • 12
        Communication skills

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    • • 13
        Interpersonal skills

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    • • 14
        Team working Skills

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    • 15
      Reporting and writing skills

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