6 Job Positions of Injustice Cases Administration Specialist at Ombudsman Office Under Statute : Deadline: Mar 15, 2024

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Job responsibilities

• • Review and analyze complaints cases received from citizens and propose appropriate action; • Conduct and organize the mediation and prepare the reports • Conduct citizens hearing and prepare the reports; • Update complaints database and provide reports on monthly basis; • Monitor and follow up the Cyber-Cafes functioning; • Manage complaints database and ensure its regular update • Provide statistics related to injustice; • Monitor, document and follow up injustice cases hand over to local authorities and to ensure that they are completely solved; • Establish weekly, monthly, annual activities reports; • Manage the equipment and materials put at his/her disposal; • Performs other duties assigned by the supervisor.




Minimum qualifications

        • Bachelor’s Degree in Public Administration

          3 Years of relevant experience


        • 2

          Bachelor’s Degree in Sociology

          3 Years of relevant experience


        • 3

          Master’s Degree in Public Administration

          1 Years of relevant experience


        • 4

          Bachelor’s Degree in Law

          3 Years of relevant experience


        • 5

          Bachelor’s Degree in Peace Studies

          3 Years of relevant experience


        • 6

          Master’s Degree in Peace Studies

          1 Years of relevant experience


        • 7

          Master’s Degree in Sociology

          1 Years of relevant experience


        • 8

          Master’s Degree in Governance and Leadership

          1 Years of relevant experience


        • 9

          Master’s Degree in Social Work

          1 Years of relevant experience


        • 10

          Business Administration

          1 Years of relevant experience


        • 11

          Bachelor’s Degree in Business Administration

          3 Years of relevant experience


        • 12

          Master’s Degree in Governance and Development

          1 Years of relevant experience


        • 13

          Master’s Degree in Administrative Law

          1 Years of relevant experience


        • 14

          Master’s Degree in Civil Law

          1 Years of relevant experience


        • 15

          Bachelor’s Degree in Governance and Leadership

          3 Years of relevant experience


        • 16

          Master’s Degree in Public Law

          1 Years of relevant experience


        • 17

          Governance and Development

          3 Years of relevant experience


        • 18

          Social Work

          3 Years of relevant experience


        • 19

          Bachelor’s degree in Administration Science

          3 Years of relevant experience


        • 20

          Master’s degree in Administration Science

          1 Years of relevant experience


        • 21

          Bachelor’s Degree in Management

          3 Years of relevant experience


        • 22

          Development Studies

          1 Years of relevant experience


        • 23

          Master’s Degree in Peace Studies and Conflict Resolution

          1 Years of relevant experience


        • 24

          Bachelor’s Degree in Peace Studies and Conflict Resolution

          3 Years of relevant experience


        • 25

          Master’s Degree in Peace and Conflict Studies

          1 Years of relevant experience


        • 26

          Master’s Degree in Peace and Conflict Transformation

          1 Years of relevant experience


        • 27

          Bachelor’s Degree in Peace and Conflict Studies

          3 Years of relevant experience


        • 28

          Bachelor’s Degree in Peace and Conflict Transformation

          3 Years of relevant experience


      • 29

        Bachelor’s Degree in Development Studies

        3 Years of relevant experience



Required competencies and key technical skills

        • Resource management skills

        • 2
          Analytical skills

        • 3
          Problem solving skills

        • 4
          Decision making skills

        • 5
          Time management skills

        • 6
          Risk management skills

        • 7
          Results oriented

        • 8
          Digital literacy skills

        • 9
          Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage

        • 10
          Legal analytical skills;

        • 11
          Knowledge of Rwandan legal system with a good knowledge of other legal systems;

        • 12
          Communication skills

        • 13
          Interpersonal skills

        • 14
          Team working Skills

      • 15
        Reporting and writing skills

Click here for more details & Apply




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