Key Accountabilities
Carry out network administration and troubleshooting tasks to ensure WAN and LAN are operating efficiently at all times at head office, Disaster Recovery Center and in branches;
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes;
Implement IT strategies and polices on routers, firewalls, switches and redundancy for the bank
Monitor user compliance with the policies and procedures on networks to ensure exposure to the business is curbed in a timely manner
Continually improve the network by monitoring and evaluating network performance issues including availability, utilization, throughput and latency
Planning and executing the selection, installation, configuration, and testing of network devices for better performance
Plan, coordinate, and implement network security measures to protect data, software, and hardware
Implement relevant system updates as per schedule to ensure the system capability is managed at all times
Troubleshoots and solves the most complex network connectivity problems, including monitoring the network for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.
Perform data backups and disaster recovery operations of all network devices.
Engage users on areas of improvement on infrastructure service delivery to ensure they are fully facilitated to deliver timely and quality service to customers
Handle escalated technical issues to support the business on network issues.
Experience
A minimum of three (3-4) years of experience in network administration from an organization of similar size and complexity in operations
Qualifications
Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Knowledge
Specialist network knowledge, communication, planning, analysis and problem solving
Communication skills
Innovation ability
Ability to work under pressure
Knowledge of professional standards,
Expression of Interest
Application procedure
Submit your CV to recruitment@bk.rw by 17th June 2020.
