Executive Assistant To The Chief Benefits Officer at the Rwanda Social Security Board (RSSB) : 18 January 2024

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Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Executive Assistant to Chief Benefits Officer

Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Executive Assistant to the Chief Benefits Officer. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!

The Rwanda Social Security Board aspires to transform towards a modern, high performing institution that is committed to delivering strategic corporate performance initiatives that ensure long-term sustainability.

This role offers a unique opportunity to support the operations of the Chief Benefits Officer (CBO)’s office which is responsible for efficiently managing social security schemes and ensuring their growth and their long-term viability. This role will require you to coordinate all CBO’s office operations including management of agendas, and incoming and outgoing communications, ensuring effective meetings preparations and post-meeting follow-up, and ensuring timely responsiveness on the files directed to CBO’s office or to departments reporting to CBO for action.

Reporting directly to the Chief Benefits Officer, the Executive Assistant will be responsible for the management of communications to the office of the CBO, act as the liaison with departments, offices and with external stakeholders, organizing appointments, meetings and ensure effective follow up of decisions and recommendations.

This role is also responsible for determining relative priority, sensitivity, and urgency of information requirements, redirecting matters to staff to handle and expediting matters of urgent attention to the CBO.




About RSSB

The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).

As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 1.9 trillion Rwf, which is equivalent to 17% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in the functioning and growth of the financial sector. With approximately 12 million members, encompassing 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.

To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.

If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.




Key Duties and responsibilities

  • Work directly with the CBO to support all aspects of his daily work routine;
  • Maintain the CBO’s calendar, including scheduling meetings, workshops, appointments, speaking engagements, and travel (may include domestic and international) arrangements;
  • Assist in the preparation of CBO’s meetings and distribution of meeting agendas and materials, attend meetings, and take notes of discussion; prepare the initial draft of minutes and summaries and lead the follow-up on post meeting/events actions with designated staff;
  • Managing and evaluating information coming to CBO’s office, including large volume of e-mails, providing the CBO with another perspective on content of information, replying as directed by the CBO and responding to request for information from the CBO;
  • Assessing and determining relative priority, sensitivity, and urgency of information requirements, and expedite those matters of urgent concern to the CBO, redirect matters to staff to handle, or handle matters personally, as appropriate;
  • Keep the CBO advised of time-sensitive and priority issues, ensuring appropriate follow-up;
  • Ensuring that executive directions, decisions, and action requests as well as the flow of advice, information and interpretations are conveyed with clarity, timeliness, and preciseness;
  • Provide coordination, monitoring, and communication of priorities, projects and programs managed by the CBO;
  • Complete a variety of special projects including creating PowerPoint presentations, white papers, financial spreadsheets, special reports, and agenda material for internal and external audiences.
  • Serve as a primary point of contact between the Office of the CBO office, other executive offices and departments including helping to coordinate the work of the different groups as well as external stakeholders;
  • Compose and prepare letters relating to routine correspondence for the CBO’s signature.
  • Maintain confidential and sensitive information.
  • Perform any other duties related to the function as may be assigned from time to time


Key Qualifications and experience

The successful candidate must have at least:

  • Master’s in business administration, Economics, social sciences or a related field
  • At least 5 years’ experience in a similar position

Key competencies

Technical Competencies:

  • The role holder must have excellent skills writing, editing, and proofreading
  • The incumbent must have excellent skills and verbal communication skills
  • The role holder must have excellent time-management skills
  • The incumbent must have excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
  • The incumbent must have Organization skills and ability to handle multiple assignments

Behavioral Competencies:

  • Must demonstrate impeccable customer service focus, attention to details, time-management skills, and strong ethical background;
  • Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
  • Must be open to change and adapt established methods for new uses within the institution;


Additional Information:

The position is based in Kigali, Rwanda and applicants must be willing to relocate outside their countries of domicile.

RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.

Interested candidates are advised to visit the RSSB website for a more detailed job description for the role, and submit your application online by 11 January 2024.

In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.

Any form of canvassing will lead to automatic disqualification.

Only short-listed applicants will be contacted.

Shortlisted candidates will be required to submit a valid Criminal Clearance Certificate.

RSSB is an Equal Opportunity Employer

Click here for more details & Apply












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