ICT Officer Under Statute at Kamonyi District Posted on Nov 25, 2023 Deadline Jan 1, 2024

Job responsibilities

Maintain and troubleshoot all network and computer related issues;

 Integrate security, physical control solutions for all confidential data and systems;

 Monitor performance and manage parameters to provide fast responses to front-end users.

 Identify user needs and system functionality and ensuring ICT facilities meet these needs

 Planning, budgeting, developing and implementing ICT action plan

 Maintaining and developing a modern, cost effective, stable and ICT infrastructure available 24 hours

 Scheduling upgrades and security backups of hardware and software

 To ensure relation with external ICT companies

 To install computers, printers and other peripheral devices

 To troubleshoot, repair, update, and maintain computers, printers and other ICT equipment’s as well as manage ICT equipment’s and toner requests.

 Setup a stable schedule of preventive maintenance of computers, printers and other ICT equipment’s

 Setup and support staff members in audio/visual equipment for presentations, workshops or trainings.

 Install, maintain, troubleshoot and update operating systems, antivirus and application programs.

 Removal/disposal of non-functional ICT equipment’s.

 Provide effective IT support in different departments on time

 To ensure that software license laws are adhered to.

 Developing in liaison with HR, a formalized training program for users with the aim of raising skills, standards, and awareness in the use ICT applications.

 To ensure the integrity, security, confidentiality of data kept in departments

 To perform other related duties and responsibilities assigned by supervisor.

 Work with Logistics officer to check inventory of ICT equipment’s and handle relocation of them.

Required competencies and key technical skills