Communications Lead at Institute for Community Based Sociotherapy (ICBS) | Kigali :Deadline: 17-11-2023

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Job Title: Communications Lead

Location: Kigali, Rwanda

Type: Full-time employment

Are you a self-motivated and talented communication expert, with a strong communication background and a passion for communication excellence? The Institute for Community Based Sociotherapy (ICBS) and the Center for Community Based Sociotherapy (CBS Rwanda) are seeking a dedicated and skilled Communications Lead support the CONNECT Project Team in all communications, visibility and outreach related activities.


About ICBS and CBS Rwanda

The Institute for Community Based Sociotherapy (ICBS) is a Non-Governmental Organization (NGO) registered in the Netherlands. The institute works as a global expertise network, uniting professionals, and organizations from different parts of the world that implement community-based sociotherapy (CBS). The CBS approach has been developed in 2005 in Rwanda, as an integrated Mental Health and Psychosocial Support (MHPSS) and Peacebuilding (PB) approach.

To come up with harmonized quality standards for the CBS methodology worldwide and exchange knowledge and best practices, the Institute for Community Based Sociotherapy (ICBS) was established in 2019. ICBS has a sociocracy-inspired governance structure, which helps our teams to work in a self-steering, non-hierarchical way and to create an empowering work culture, whereby decision-making is consent-based through a decentralized system, and authority is distributed among the team members.

CBS Rwanda is one of the key partners of ICBS in Rwanda. The organization was established in 2016 to contribute to the psychosocial wellbeing of people affected by the Genocide against the Tutsi and to strengthen interpersonal reconciliation and social cohesion at the grassroots level. The Communications Lead will be contracted by ICBS but will serve both organizations under the CONNECT Project.


CONNECT Project Overview

A consortium of four organizations: ICBS in partnership with CBS Rwanda, the Anglican Church of Rwanda, Byumba Diocese (E.A.R. Byumba) and Transcultural Psychosocial Organization Uganda (TPO Uganda), will be implementing the ‘CONNECT project’. The project aims at scaling up the CBS approach in the Great Lakes Region, including Rwanda, Uganda, Burundi and Democratic Republic of Congo (DRC). The project started in July 2023 with a six-month inception phase and will run for a period of 36 months.


Job Summary 

ICBS in partnership with CBS Rwanda are hiring a Communications Lead to oversee internal and external communications of the project in the Great Lakes Region. The candidate will support communication objectives of ICBS and CBS Rwanda and demonstrate a collaborative approach in developing communications strategies and materials to achieve the overall mission. The individual will be responsible for leadership communications, planning and organizing events, graphic design and social media visibility. The role holder works in close collaboration with the ICBS Communications and Advocacy Strategist, and ICBS and CBS teams in Rwanda.


Key responsibilities:

  1. Strategic Communications
  • Lead strategic communications for CBS Rwanda, including development and implementation of communications and branding strategies and relevant policies.
  • Lead development and implementation of ICBS Great Lakes Region communication strategy in relation to the CONNECT Project, aligned with ICBS’s organisational communication and branding strategies.
  • Engage proactively with stakeholders in the Great Lakes Region for visibility and advocacy impact.
  • Manage CBS Rwanda’s website and social media.
  • Co-manage ICBS’s website and social media.
  • Support the ICBS’s Communications and Advocacy Strategist in ICBS strategic communications activities.


  1. Programme Communications for Advocacy and Awareness

The Communications Lead will work closely with the CONNECT stakeholders and ICBS Communications and Advocacy Strategist to:

  • Ensure development of high-quality communication products for internal and external audiences including graphic designs.
  • Create engaging graphics, other visual and video materials and storytelling approaches for different communication platforms and for a variety of communication and advocacy products.
  • Coordinate with ICBS and CBS Rwanda’s team members and partners to create a pipeline of compelling stories that demonstrate the CBS approach’ value and
  • Develop and maintain contact information, materials and relationships with journalists and media outlets to increase awareness on MHPSS and PB
  • Assist in organizing and generating public support for special events, conferences, and campaigns.
  • Coach and assist team members on communication skills and activities.


  1. Monitoring, Evaluation and Quality
  • Understand and apply audience insights, messaging, sector trends, and competitive landscape to shape communications content.
  • Monitor and evaluate impact of communication and advocacy events/campaigns to target audiences.
  • Ensure high level of quality of all information produced. 

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties. 

Requested Profile

Qualifications skills & experience

  • A minimum of 3 years’ experience as communications manager or a similar position in public or private field.
  • Bachelor’s degree in communications, journalism, public relations, or relevant field.
  • Master’s degree in a relevant field is considered an advantage.
  • Experience in design and implementation of communication strategies.
  • Strong knowledge of communication practices and techniques.
  • Excellent writing, editorial, and presentation skills.
  • Excellent record of accomplishment in producing a wide range of communication material.
  • Graphic design skills in using Adobe Photoshop, InDesign and/or Pagemaker.
  • Knowledge of multimedia to develop a range of communication and information products, particularly photography and videography.
  • Demonstrated social media experience.
  • Experience in awareness raising campaigns.
  • knowledge of communication principles and ethics.
  • Demonstrated ability to interact effectively with various government and non-governmental stakeholders.
  • The candidate should have high level of integrity, accountability, and punctuality. He/she should also demonstrate and be exemplary in portraying ICBS and CBS Rwanda’s values and ethics and collaborative spirit.
  • Proficiency in using digitalized internal communication systems and data management.
  • Advanced working knowledge of MS Office Suite (Word, Powerpoint, Excel and Publisher).
  • Advanced working knowledge of MS Office 365 (Teams, OneDrive, Sharepoint etc.)
  • English and Kinyarwanda are the working languages for this position, therefore excellent oral and written communication skills in English and Kinyarwanda are required. Knowledge of French and Swahili would be an advantage.

Candidate should be able to work independently, with minimum supervision and guidance from supervisors.




Terms of Employment 

This is a full-time position. The Communications Lead role will be based at the ICBS/CBS Rwanda’s Office in Kigali with travels to the districts and to offices of partner organizations.

How to apply:

Interested candidates are invited to submit electronically their motivation letter, CV, and at least three references to: vacancies@icbs.ngo and copy to vacancies.icbs@gmail.com and sociotherapy.rwanda@gmail.com. Please include “Communications Lead” in the subject line and kindly add your annual salary expectation (salary range) in the motivation letter. The application deadline is Friday 17th of November 2023, 17:00 hrs. The applications can be addressed to the General Lead of ICBS, Mr. Diogene Karangwa. For any questions regarding the position, contact Nina Goričar (nina.goricar@icbs.ngo) and copy Chantal Ingabire (chantal.ingabire@cbsrwanda.org). Visit us on www.iicbs.org (soon to be: www.icbs.ngo) and www.cbsrwanda.org.












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