Senior Human Resources Officer
Senior Human Resources Officer, USAID-Tunoze Gusoma (Schools and Systems) Project
FHI 360 is a global development organization, with a rigorous, evidence-based approach to human development. Our team of professionals includes experts in education, health, nutrition, economic development, civil society, environment, and research. FHI 360 operates from over 60 offices with more than 4000 employees in the United States and around the world. Our commitment to partnerships at all levels and our multidisciplinary approach allows us to have a lasting impact on the people, communities, and countries we serve by improving the lives of millions. We are currently seeking qualified candidates for the position of Senior Human Resources Officer for the USAID Tunoze Gusoma (Schools and Systems) project in Rwanda.
Position Description, general duties, and responsibilities
The Senior Human Resources Officer (SHRO) contributes to the continuous development and implementation of a customer service-oriented as well as a people-centric culture that values proactivity, continuous improvement, innovation, and high performance. S/he plays a critical role in partnering with management to ensure functional team dynamics and maintains an open-door approach to employee relations management. The SHRO’s main areas of work include the implementation of HR policies, staff administration, workforce planning, recruitment, and talent development with inclusion, diversity, and gender as a cross-cutting issues. S/he also supports Senior Management efforts to foster an inclusive and respectful working environment that enhances staff wellbeing, retention, and high performance. Furthermore, s/he maintains employee confidence and protects the organization and its workforce by keeping human resource information confidential. S/he is a member of the Diversity, Equity, and Inclusions (DEI) and safeguarding committee.
Job Summary/Responsibilities
- Ensures that the country complies with employment standards, HR policies and FHI 360 policies and procedures.
- Supports the development of personnel policies by working closely with regional and headquarters HR managers and implements personnel policies and procedures.
- Champions Diversity, Equity, and Inclusion (DEI) in the management of recruitment, selection, and onboarding of all employees.
- Participates, alongside the operations team, in recruitment of consultants ensuring that proper procedures for determination of consulting rates are followed.
- Maintains and prepares all personnel files, ensuring that all information on each employee is current, accurate and filed. This includes maintenance of employee documentation using our Human Recourses Information Systems (HRIS).
- Prepare and distribute internal and external job postings and liaise with candidates and management at various stages of the recruitment process.
- Initiate and track reference checks, ensure other background checks are completed.
- Update information on all staff members (including updating the compendium of staff positions) and manage the various types of employment contracts.
- Coordinate the benefits administration and staff compensation for the Rwanda office.
- Maintains an open-door policy to listen to staff concerns and coordinates a response to staff concerns by engaging appropriately with management.
- Provide advice and counsel to staff on personal and professional matters, including providing guidance and direction to the management team and employees on human resources related topics.
- Work with staff and management to facilitate staff development and training opportunities. Communicate and ensure compliance and consistency with office practices and policies and compliance with all employment related laws.
- Guides staff on management of leave in accordance with donor policies and the local labor laws
- Coordinates with Finance team in the preparation of the monthly payroll as well as staff separation payments.
- Coordinates with the Chief of Party (COP) and Senior Management Team (SMT) members in the organization of team building interventions and plays a key role in ensuring high staff morale.
- Ensures confidentiality in management of employee relations.
- Performs any other related duties or responsibilities that may be assigned.
Knowledge and Skills
- Must have a current working knowledge of all relevant employment laws.
- Extensive knowledge and experience in employment law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development and office administration
- Must have good computer skills in Microsoft Office applications.
- Must be accurate and efficient, highly energetic, comfortable completing multi-faceted projects along with day-to-day operations.
- Strong oral and written communication skills. Superior interpersonal and leadership skills, including patience and the ability to work well with staff at all levels.
- Evidence of practicing a high level of confidentiality and excellent organizational skills.
- Proven ability to successfully participate in senior management teams that provide leadership and strategic direction.
- Excellent analytical skills, good reasoning skills and sound judgment
- Proven proactive skills in identifying cost reduction, cost avoidance and efficiency opportunities.
- Strong organizational skills such as physical organization, goal setting, prioritization skills, strategic thinking and planning, and time management)
- Ability to develop effective work plans and priorities to achieve business objectives.
- Ability to manage tight deadlines and deliver high volumes of work with minimal or no supervision.
- Superior public relations and diplomacy skills and experience.
- Excellent critical thinking and problem-solving skills to plan, organize and manage resources to successfully complete projects.
- Experience motivating, influencing and collaborating with others.
- Ability to speak the local language and demonstrate sensitivity.
Required Qualifications
- University degree in Human Resources Management, Business Administration with a concentration in Human Resources, Organizational Psychology, or its formal equivalent.
- Minimum of 7 years of experience in Human Resources with increasing responsibility.
- Other relevant professional/management certifications, familiarity with donor rules and regulations would be an advantage.
- HR experience in an international organization is an advantage.
- Experience should reflect the knowledge, skills and abilities listed above.
- Knowledge of English required.
Problem Solving & Impact:
- Works on assignments that are typical for an HR administrative office setting. May work on special and ad-hoc projects, if needed.
- Has ability to recognize and suggest improvement for situations that deviate from accepted practice; seeks managerial advice prior to taking action.
- Errors may seriously impact other team members or departmental function and ability to meet deadlines.
Supervision Given/Received:
- Work is under limited supervision and general instructions are given for new activities or special assignments.
- Offers ideas and suggestions for improving efficiency but does not change procedures without supervisor’s approval.
- May supervise junior level staff.
All interested and qualified candidates may apply here, not later than 30th October 2023
Qualified women female candidates are highly encouraged to apply.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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