WHO WE ARE
GOT IT is transforming food procurement and distribution in East Africa by connecting frontier-market farmers, producers, and manufactures to formal markets. Combining off-grid cold storage technology and ISO-22000 food safety certification, GOT IT is bringing East Africa’s food supply chain into the 21st century.src=”https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-8041928483353084″
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WHAT YOU’LL DO
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Retain in depth company knowledge to facilitate easy customer and positive business relationships to ensure future sales. This includes how to order, product knowledge, how to solve problems, and how to ensure customer retention
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Coordinate sales effort with team members and other departments
- Keep abreast of best practices and promotional trends
- Ensure customers get the best service from GOT IT and manage customer complaints and ensure 100% satisfaction by liaising with our fulfillment, supply, and orders teams
- Demonstrates superior time management skillssrc=”https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-8041928483353084″
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WHO WE’RE LOOKING FOR
GOT IT is looking for high-energy for an internal Sales Coordinator that is a self-starter, creative, lead-generating techniques, the drive to exceed sales goals and follow through with tasks.
Additional requirements:
- Great interpersonal skills
- have experience dealing with clients in a high-pressure environment.
- Fearless and confident in working with people
- Enjoys building and managing new client relationships
- Have an understanding of business relationships and how to develop healthy client relations
- Excellent written and spoken English and Kinyarwanda skills. French will be an added value
- Ability to manage several tasks at once and great time management skills
- Excellent computer skills including but not limited to Proficient in Microsoft Word, Excel, PowerPoint, Google Docs, and etc….
- Experienced in proactively solving problems.
- Strong experience with customer service
- Must be available to work from home as well as night shifts on a shift rotation basis.
- Flexible thinking
- Ability to absorb and implement new information
- Excellent selling, communication and negotiation skills
- Experience in Sales & Marketing
- Order talking/processing and a good knowledge of the accounting process will be an advantage.
- An understanding/Experience in the food service /Hospitality experience will be an advantage.
This is a great position for someone with sales work experience who is looking for a great team experience and upward mobility.src=”https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js?client=ca-pub-8041928483353084″
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Application process:
To apply for this position: send the application letter, academic credentials and CV with three referees: in Single PDF document to this email: shay@getitrwanda.com
Subject line should be ” Sales Representative Application”
Recruitment process:
GOT IT is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organizational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, color, ethnicity, gender, religion, age or other category protected by law.
Following the application requirements is highly considered in our selection process. The deadline for submission of applications is Wednesday, October 25, 2023 at 5 pm. Only shortlisted candidates will be contacted.
