ANNOUNCEMENT
GARAGE ATECAR LTD would like to recruit two members of staff
Position: Head of Garage Reception
Main mission:
- Contribute to the achievement of production objectives ;
- Coordinate and supervise the activities of the reception of the garage.
Functions
- Welcome customers, by phone and in person;
- Ensure the application of interdepartmental communication procedures;
- Ensure the diffusion of information to other services;
- Ensure to identify and assess the level of customer satisfaction;
- Switch easily from one language to another;
- Advise customers and offer our services for bodywork, mechanical and electronic work
- Schedule the appointments ;
- Carry out a visual check when picking up the vehicle in the presence of the customer
- Write properly the vehicles Worksheet ;
- Ensure the follow-up of the customer relationship, inform the customer of any additional work to be carried out;
- Check the invoices, their accuracy and be able to provide explanations when returning the vehicle to the customer;
- Perform any other tasks entrusted to him by the General Management
Position profile
- Bachelor’s degree in Marketing, Business Administration, Public Relations or any other related field;
- Minimum 5 years of experience in a similar position;
- Category B driving license required ;
- Methodical, rigorous and manual;
- Have a sense of listening and customer relations.
Assets:
- Holder of a technical training in the automobile sector;
- Knowledge of English and French.
- Interested applicants fulfilling the above-mentioned criteria are invited to submit their application documents including detailed Curriculum Vitae, 3 professional references and a motivation letter through email: info@atecargarage.com
- Submit the full file no later than 25thSeptember 2023. Only applications sent through the indicated channel will be considered.
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