Job Description
– Perform timely curative and preventive maintenance of ICT equipment
– Technical support services for ICT Infrastructure such as desktops and mobile clients, servers, operating systems, storage in the courts,
– Train the end users on the use of up-to-date IT tools and facilities
– Train the court users on proper use of ICT equipment and applications and oversee the use of applications in the court.
– Work together with other ICT staff especially on networking and systems administration to ensure the smooth running of court IT work related
– Monitor and maintain performance of ICT services ensuring adequate capacity and availability of services taking both proactive and reactive action when required
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Minimum Qualifications
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Bachelor’s Degree in Software Engineering
0 Year of relevant experience
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Bachelor’s Degree in Computer Science
0 Year of relevant experience
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Bachelor’s Degree in Computer Engineering
0 Year of relevant experience
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Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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Bachelor’s Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
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Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Ability to manage and troubleshoot TCP / IP networking issues
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Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage
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Understanding of information technology and telecommunications
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Knowledge of computer hardware/software technologies
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Knowledge of Rwanda’s ICT policies and strategies as well as National ICT policies
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