BRANCH COORDINATOR – Vacant position
Unlock your leadership potential as a Branch Coordinator at BPN Rwanda, a dynamic and entrepreneurship-focused organization. Join a team that values creativity, innovation, and growth, and be instrumental in driving our mission to empower aspiring entrepreneurs. Apply now to make a lasting impact on the future of business in Rwanda.
BPN is aiming to expand the delivery of its business development services to the north of Rwanda. By starting a branch in Musanze, BPN will be better situated to provide local high potential SMEs with high quality support for growth. The branch is still to be set-up and for this purpose BPN is searching for a Musanze Branch Manager.
- Job overview:
The Branch coordinator overall responsibility is to start-up the BPN-branch in Musanze logistically and developing a local network of both entrepreneurial talent as well as network partners. Subsequently the Branch coordinator will continue to play an important role in coordinating the provision of services and support for entrepreneurs, and ensuring the success of the Entrepreneurship development program at the branch level.
- Key responsibilities:
Program promotion & BPN brand visibility in/around Musanze (20%):
- Develop and execute a strategy to promote the entrepreneurship development program within Musanze and industry networks. This may include organizing events, workshops, and seminars to create awareness about the program and attract potential entrepreneurs.
- Actively engage with various networks, communities, and organizations to identify and connect with potential entrepreneurs and increase BPN visibility. Attend relevant events, conferences, and meetups to establish relationships and expand the program’s reach.
- Develop partnerships in Musanze that can provide additional support and opportunities for program participants.
- Establish partnerships and collaborations with relevant organizations in Musanze, such as universities, incubators, and industry associations, to leverage their resources and networks for the benefit of the entrepreneurs in BPN program.
- Attend networking events, conferences, and trade shows that can provide opportunities to connect with key stakeholders and promote BPN’s services.
Entrepreneurs’ recruitment (30%):
- Identify and recruit talented and promising entrepreneurs located in Musanze for the Entrepreneurship Development program. Manage the application process for the entrepreneurs located in Musanze, including reviewing submitted applications, and conducting initial screenings. Assess candidates based on predetermined criteria to identify entrepreneurs with high potential for success.
- Conduct selection interviews and/or needs assessments to further evaluate potential entrepreneurs. This includes asking specific questions, evaluating their business ideas, assessing their skills and experience, and gauging their commitment and motivation.
- Ensure to attract, recruit, and retain a diverse pool of entrepreneurs, including individuals from underrepresented genders, PWD, youth, refugees etc.
- Perform thorough background checks and due diligence on potential entrepreneurs and partners to verify their credibility, reputation, and adherence to ethical standards.
- Oversee recruitment logistics and planning, including scheduling workshops and business plan coaching sessions.
- Collaborate with team members and management to facilitate final decisions on the candidates to be accepted into the program.
- Facilitate orientation sessions for selected entrepreneurs, providing them with an overview of the program, its expectations, and the resources available to them.
Logistics and operations (20%):
- Scout suitable locations for the Musanze branch office
- Scout potential locations for trainings
- Organize the logistical startup of the branch office, by equipping it with furniture, closing service contracts etc.
- Ensure a smooth day-to-day operation of Musanze Branch. Manage resources effectively, establish efficient processes, and optimize workflow to maximize productivity and customer satisfaction.
- Ensure a proper branch maintenance and optimum efficiency in terms of infrastructure utilities (water, electricity, etc.), cleanness, branding, etc.
- In collaboration with Finance team, review financial data of the branch, forecasting expenses, and revenue generation.
- Review and approve requisitions for the Musanze branch activities, in line with the approved budget for Musanze.
- In collaboration with Logistic and Finance team, negotiating contracts with suppliers, monitoring expenses, and finding opportunities for cost savings without compromising quality or customer service
- Ensure compliance with relevant laws, regulations, and internal policies at Musanze Branch. Stay updated on legal and regulatory changes affecting the branch’s operations and take necessary steps to mitigate risks. This includes implementing internal controls, providing data for the audit and addressing any identified compliance issues.
- When need be, implement contingency plans, ensure business continuity, and coordinate responses to mitigate the impact of any disruptions to the branch’s operations.
Programs Management in Musanze (20%):
- Coordinate day-to-day operations of the entrepreneurship development program in Musanze, in close collaboration with other team members working in or remotely for the Musanze branch office. This includes implementing program strategies, monitoring progress, and ensuring that the program objectives are met.
- Track key performance indicators, evaluating program effectiveness, and making necessary adjustments to improve outcomes for the participants in Musanze.
- Coordinate delivery of services in Musanze according to the agreed plan with the stakeholder.
- Be a key contact person for Musanze selected entrepreneurs in their business development activities. Your role will also involve connecting entrepreneurs with relevant resources, such as training programs, funding opportunities, and business networks.
- Monitor and track the progress and engagement of supported entrepreneurs in Musanze, and ensure they are provided with necessary guidance
- Managing the relationship and communication with the client, team and all stakeholders, to ensure program objectives and deliverables are clearly defined and achieved, ensuring the program for Musanze participants is delivered to satisfaction.
Documentation, reporting and others (10%):
- Document the progress of entrepreneurs in Musanze, success stories, challenges faced, and lessons learned.
- Maintain accurate records of program activities, including applicant data, participant profiles, and program outcomes.
- Prepare regular reports and presentations to share progress and results with program stakeholders.
- Ensure that all data and reports are entered in CRM consistently and timely. CRM is to be used to its full potential.
- Attend different entrepreneurs related events (pitch, exhibition, etc.) and be on the panel of judges when required.
- Stay up-to-date with industry trends, best practices, and emerging technologies relevant to Entrepreneurship development.
- Any other related tasks as assigned by the supervisor.
Skills, Qualifications and Experience
Education
- Bachelor’s degree in business administration, Management, Project Management or a related field.
Experience
- Proven experience 5 years in program management, implementation, or related roles, preferably within the entrepreneurship ecosystem.
- Good (personal) leadership skills with a track record of successfully coordinating activities in team context.
- Experience in sales and/or marketing is a pre.
Attitude and values
At BPN we expect every employee to proactively practice, nurture and strengthen the following key aspects of his or her working attitude:
- Have a learning attitude and be the driver of your own development process
- Be an active listener
- Be an entrepreneur centric
- Strive to perform and deliver beyond strict job content with a high ownership
Key competencies:
- Entrepreneurial mindset and passion for entrepreneurship: have a solid understanding of entrepreneurship and possess an entrepreneurial mindset with a strong customer focus.
- Strong networking skills and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels.
- Good communication and being Fluent in English and Kinyarwanda (excellent writing and oral skills)
- Be familiar with the industry or industries relevant to the entrepreneurship development program.
- Strong leadership skills and strong decision making skills.
- Problem solving and strategic thinking
- Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports.
