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POSITION : OPERATION MANAGER
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REPORT TO : CHIEF EXECUTIVE OFFICER
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ROLE AND RESPONSIBILITIES
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Volkswagen Mobility Solution is looking for an Operation Manager to join the team to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.
The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/ She must be an excellent leader who can discover the most efficient ways to run the business.
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QUALIFICATION/ EDUCATIONAL
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- Bachelor or Master degree in engineering, operations management, supply chain or any other related field.
- Minimum 5 years of experience in relevant roles.
- Excellent knowledge of English and Kinyarwanda; French will be an added advantage.
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SKILLS
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- Knowledge of industry’s legal rules and guidelines.
- Experience with new product introduction
- Working knowledge of data analysis and performance/operation metrics.
- In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, fleet Management and process development.)
- Excellent organizational skills.
- General knowledge of automotive maintenance and repair.
- Strong process orientation.
- Excellent written and oral communication skills.
- Experience in Mobility Operations, Car Rental and Fleet Management will be highly valued
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JOB DUTIES
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- Planning and monitoring the day-to-day running of business to ensure smooth progress.
- Identifying opportunities to streamline business processes and systems.
- Translating the company’s strategic plans into defined operational plans.
- Defining performance management KPI’s to monitor operational success against objectives.
- Reporting to the board on operation activities towards business goals.
- Restructuring business activities to increase speed and efficiency.
- Working alongside other members of the business on business projects.
- Establishing a culture of continuous business improvement.
- Overhauling customer service activities and implementing minimum standards across all contact with customers.
- All aspects of Day to day management of the operations team.
- Implementing lean management procedures to minimise stock holding and free up working capital.
- Researching opportunities for cost savings across the business.
- Staying up to date with technological changes within the industry.
- Minimising operation expenditure within the business wherever possible.
- Developing leadership and coaching programmes to increase employee effectiveness.
- Directing all operational activities across the organization.
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How to Apply:
Interested candidates should send their both combined cover letter and well-detailed CV no later than July 12th 2023 via the apply button below.
We are an equal opportunity employer and welcome all qualified candidates to apply.
Click here to visit the website source & Apply
