Public Sector Service Delivery Monitoring Officer Under Statute at RWANDA GOVERNANCE BOARD (RGB) : Deadline: Jun 28, 2023

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Job Description

– Monitor and evaluate the status of service delivery in public institutions and formulate recommendations;
– Refine RGB’s methodology of evaluating, assessing, and reporting on the results of service delivery in public institutions;
– Organizing training workshops for staffs of various institutions that provide governance data to RGB database;
– Developing and upgrading monitoring and performance measures;
– Contribute to institutional quarterly and annual reports;
– Writing and submitting reports on monitoring findings;
– Perform any other duties assigned by his/her supervisor.




Minimum Qualifications

  • Bachelor’s Degree in Economics

    0 Year of relevant experience

  • Bachelor’s Degree in Public Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Administrative Sciences

    0 Year of relevant experience

  • Bachelor’s Degree in Sociology

    0 Year of relevant experience

  • Bachelor’s Degree in Public Policy

    0 Year of relevant experience

  • Bachelor’s Degree in Management

    0 Year of relevant experience

  • Bachelor’s Degree in Development Studies

    0 Year of relevant experience

  • Bachelor’s Degree in Political Sciences

    0 Year of relevant experience

  • Bachelor’s Degree in Business Administration

    0 Year of relevant experience

  • Bachelor’s Degree in Governance and Leadership

    0 Year of relevant experience




Competency and Key Technical Skills

  • Integrity

  • Strong critical thinking skills and excellent problem solving skills.

  • Inclusiveness

  • Accountability

  • Communication

  • Teamwork

  • Client/citizen focus

  • Professionalism

  • Commitment to continuous learning

  • Analytical skills

  • Problem solving skills

  • Decision making skills

  • Time management skills

  • Risk management skills

  • Results oriented

  • Digital literacy skills

  • Resources management skills

  • Fluency in English, Kinyarwanda and/or French. Knowledge of all is an added advantage

  • Knowledge of Rwanda’s Governance policies and strategies

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