Job Description
• Identify and repair troubleshooting problems involved in faulty;
• Maintain PCs, Laptop & Office Hardware;
• Repair eventual troubleshooting problems for data-processing tools;
• Organize trainings for software users and suitable computer applications suitable for the college;
• Help Desk customer support services;
• Applying Security Patches/AV updates;
• Perform disk partition Management;
• Configure LAN/NIC;
NB: Certification in A++, N++, MCIP, MCSA, CCNA are added advantage
Minimum Qualifications
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Advanced diploma in Computer Science
0 Year of relevant experience
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Advanced diploma in Computer Engineering
0 Year of relevant experience
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Advanced diploma in Information and Communication Technology
0 Year of relevant experience
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Bachelor’s Degree in Software Engineering
0 Year of relevant experience
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Bachelor’s Degree in Computer Science
0 Year of relevant experience
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Bachelor’s Degree in Computer Engineering
0 Year of relevant experience
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Bachelor’s Degree in Information and Communication Technology
0 Year of relevant experience
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Bachelor’s Degree in Information Management Systems,
0 Year of relevant experience
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Advanced Diploma in Information Management System
0 Year of relevant experience
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Advanced Diploma (A1) in Software Engineering
0 Year of relevant experience
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Bachelor’s Degree in Telecommunication Engineering
0 Year of relevant experience
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Advanced Diploma in Telecommunication Engineering
0 Year of relevant experience
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Advanced Diploma in Electronics
0 Year of relevant experience
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Bachelor’s Degree in Electronics
0 Year of relevant experience
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Proficiency in Internet technologies and IT infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks
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Good understanding of ICT specifications for different equipment, PCs, Printers, scanners, etc.;
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Problem solving skills
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Decision making skills
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Time management skills
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Risk management skills
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Digital literacy skills
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Fluent in Kinyarwanda, English and/ or French; knowledge of all is an advantage
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Having experience in Desktop Support, Network Administration, System Administration is an added advantage
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Problem solving techniques
