Quality Assurance Associate at C Quest Capital | Kigali :Deadline: 23-06-2023

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Job Description

Quality Assurance Associate

Clean Cooking and Sustainable Energy

Full-Time 6-Month Contract with Possibility of Extension

C- Quest Capital LLC (CQC) is a social impact investor, project developer, and climate finance specialist whose mission is to transform the lives of people in the poorest communities in developing countries by providing them access to clean and sustainable energy services and clean energy technologies and improving the health and wellbeing of women and children. CQC was founded in 2008 and is headquartered in Washington DC, USA with subsidiaries in India, Malaysia, Singapore, and Cambodia, on-ground teams in Malawi and Zambia, and rapidly growing into other Sub-Saharan African countries.

CQC is a leader in providing clean efficient cooking and lighting services to the rural poor worldwide and has growing businesses in renewable energy production and supply, and sustainable agricultural land use and forestry. Our projects are implemented either through our own operational platforms and subsidiaries or through closely managed partnerships and joint ventures with on-the-ground organizations.

We have active investments in over 13 countries across Sub-Saharan Africa, Central America, and South and East Asia that have thus far improved the lives of over 20 million people.

CQC employs over 100 full-time staff of investment, project management, and carbon professionals based around the world including Washington DC, India, Malaysia, Cambodia, Malawi, and Zambia. In addition, we regularly draw on a pool of individual consultants, collaborating NGO and private sector partners, and staff of our joint venture partners.


Background:

CQC is rapidly expanding its investment in cleaner cooking services across its core geographies. In Sub-Saharan Africa (SSA) we have launched a three million household four-year investment across Malawi, Zambia, Zimbabwe, Mozambique, Kenya, Uganda, Tanzania, Angola, and Rwanda with pilot activities planned in several other SSA Least Developed Countries. We manage country teams and implementing partners across the region. We are expanding our skilled staff in Rwanda.

Under the guidance of the QA/Monitoring and Verification Manager, the Quality Assurance Associate will:

  • Work directly with the Quality Assurance Manager overseen by the Director of Operations – Africa and Regional Director –East Africa to coordinate on-the-ground logistical support of stove projects with implementing partners.
  • Assist with managing Rwanda-based personnel as-needed, including, identifying, contracting, and training for all enumerators who will assist with carbon monitoring and verification.
  • Assist with aspects of the monitoring and verification process for CQC for issuing Verified Emission Reductions (VER’s), as delegated by the CSAT Officer
  • Assist with inspecting the quality of stove installed for IP’s to ensure that stoves are constructed to our standards and are in use; will communicate findings of inspection visits to team and IP’s to improve quality of installations.
  • Well-versed in all CQC training materials/operational manuals and able to co-facilitate trainings with IP field staff, upon request.
  • Stove Theory Training– Able to provide overview of stove theory as well as our business and process of implementation.
  • Stove Practicum Training– Able to lead demonstration and construction of our cook stove.
  • Enumeration/Registration Training– Able to train on how to use stove registration application and upload to DMS via smartphone.
  • Assist in the Customs/Border/Shipment logistics surrounding deliveries of parts to IP upon request. May include the courier of stove parts and/or QR cards personally, through in-country shipping, or procurement of canter trucks.
  • Manage personal travel budget effectively and complete expense reports as needed.
  • Assist in the organization of and implementation of training for Partner Organizations, Compliance, and Verification teams.
  • Provide Partner Organization with the guidance required in preparing for training.
  • Participate in training for partner organizations.
  • Ability to make calls and follow-up on ground/field support. Much of this role will be focused on speaking with household beneficiaries of the C-Quest Capital Stove program to follow up on the quality of operations.
  • Assist the CSAT Officer in related support and on-ground/field support as needed
  • Ability to assist with conducting and organizing local stakeholders’ conference
  • Demonstrate initiative and ability to work independently and as a member of a team to coordinate and lead the efforts to effectively meet Quality Assurance needs
  • Support the team through various administrative duties.


Location

The location is Kigali, with global communication as CQC relies heavily on staff working at home and use of video conferencing technology to communicate between its team across the world.

Travel

Quality Assurance Associates are expected to travel on an as-needed short-notice timeline. This role will include much of the time being on the ground to inspect the quality of our operations throughout Rwanda.

Supervision

The appointee will report to the QA/Monitoring and Verification Manager and be overseen by the Regional Director – East Africa, daily, and Senior Managers, as needed.

Qualifications or specialized knowledge/experience required:

  1. Bachelor’s degree preferably focused on sciences, health, environment, climate change, gender, and development, or international development, with an advanced degree(s) in relevant fields advantageous, depending on the field of study and experience gained.
  2. Familiarity with Data Collection Tools Like ODK, Kobo Collect, etc….
  3. Fluent in Kinyarwanda and English. Skills in other languages, like French, is preferred.
  4. Experience in building and facilitating relationships for rural and/or urban development programs.
  5. Familiarity with Supply Chain Management in Project Country desired.
  6. Applied cross-sector knowledge and proficiency in one or more of the following areas: health, environmental/conservation/forestry, agriculture, sustainable/renewable energy, or gender/women’s empowerment.
  7. Availability to travel domestically on an as-needed and short-notice basis.
  8. Networking and marketing skills at national, regional, and local levels with Rwandan nationals and non-national staff.
  9. Competent with email, WhatsApp, and Skype/Zoom video calling. All Associates should maintain an adequate level of smartphone and computer literacy.
  10. Written and oral proficiency and literacy in the English language and local country dialects.
  11. Proficiency in facilitating and delivering trainings to non-expert audiences.
  12. Patience and the desire to contribute to livelihood development and climate transformation technologies.
  13. Demonstrated experience in handling and analyzing large data sets and relational databases, advantageous.
  14. High-level written and verbal communication skills with experience working in a global team environment are an advantage.


Apply

Please submit a cover letter explaining your experience working with

 1) rural areas in Rwanda, 2) partner organizations, and 3) completing quality assurance follow-up visits in the field send resume (CV) to jshyaka@cquestcapital.com

Please note that only short-listed candidates will be contacted.

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