Title: Human Resources Manager, Rwanda
Location: Kigali Rwanda
Department: Human Resources
Reports to: Chief People Officer
Your Role
As HR Manager, Rwanda, you will oversee the entire employee lifecycle and serve as a key advisor to our Rwanda Managing Director and leadership team for all people-related initiatives and issues. KOKO aims to be an employer of choice for Rwanda’s best and brightest, and you will play a central role in building our internal experience and external brand to make this vision a reality.
What You Will Do
- Lead the Rwanda HR Team: lead HR business partners to deliver an excellent employee experience from hiring, onboarding, performance management, engagement, learning and development, and culture
- Plan & Deliver on Priorities: develop and deliver on commitments made in human resources functional strategies, budgets, and quarterly plans, and support other departments to achieve people targets
- Hire New Teammates: recruit and onboard new hires across the commercial, operational, and administrative teams to grow our Rwanda business to 500+ full-time employees during the next five years
- Drive Performance: help us solidify our performance culture by managing our semi-annual performance review process, performance improvement program, and high-potential employee initiatives
- Engage & Retain Our Team: identify and implement initiatives to support business growth and ensure strong employee engagement across departments, genders, and backgrounds
- Manage Compensation: implement Rwanda compensation & benefits strategy, including oversight of annual salary review process and ongoing management of team benefits
- Improve Our Toolkit: Build, refine, and maintain Rwanda HR policies, systems, and processes
What You Will Bring to KOKO
- University degree required
- 10+ years experience, with demonstrated track record of success in leadership roles
- 5+ years experience in human resources, including recruiting, training, leadership development, employee relations, HR operations, coaching, and labor relations
- Proficiency with MS Office tools and HR-related software platforms (eg, Lever, BambooHR, etc.)
- Courage to embrace change and challenge the status quo
- Exceptional interpersonal skills, including confidence with negotiation and mediation
- Proactive, self-starter with a willingness to roll up your sleeves and go the extra mile
- Demonstrated aptitude for project management, including ability to balance priorities, clarify stakeholder requirements, pay keen attention to detail, and generally keep deliverables on schedule
- Certified Human Resource Professional (CHRP) membership preferred
- Strong preference for previous experience at fast-paced, growth-stage companies
- Unquestionable ethical standards and integrity
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected “KOKO Points” inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion-dollar urban cooking market. In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!